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Welcome to the PC Matic Process Library. We maintain an extensive list of common processes running on today’s PCs. Within this library you can learn more about the processes running on your machine.

Process Library Detail

What is bthelpnotifier.exe? Motive Smartbridge?

Vendor:      
Product:     
Vendor Website:      http://www.motive.com/
Last Seen by PC Matic:      No Data

Process is Bad PC Matic has analyzed this process and determined that there is a high likelihood that it is bad.
Process is questionablePC Matic has analyzed this process and determined that the safety of this process is questionable.
Process is goodPC Matic has analyzed this process and determined that there is a high likelihood that it is good.
Process is goodThis process is a Microsoft or Windows process, but many viruses use this file name to escape notice.

Purpose: BTHelpNotifier.exe - System tray icon for the Virtual Assistant from BT Broadband, used to communicate internet problems via the network rather than telephone.

bthelpnotifier.exe is a user invoked program and a normal part of PC operations. No action required.


bthelpnotifier.exe is known to be a bad process. Learn more about protecting your PC from these bad processes with PC Matic.
bthelpnotifier.exe could be a harmful process. Learn more about protecging your PC from these potential harmful processes with PC Matic.
This information brought to you by PC Matic. PC Matic's real-time protection, Super Shield, blocks ALL bad and unknown threats to keep your PC secure.
bthelpnotifier.exe is a Microsoft or Windows process but some versions of this exe carry viruses.
Learn more about protecting yourself from bad versions of this file with PC Matic.

Percentage of recently scanned PC's with this process running: 0.03%
Average CPU use for this program: 0%
Average RAM for this program: 4 MB


Program Name MD5 Count
bthelpnotifier.exe

MD5 Hashes

# Status MD5 Revision Name Size
1 Status 0x7012901fb0b5487426a9af963a61d97b 11/30/2014 1:38:00 AM Unknown Unknown Motive Smartbridge 1547 KB
2 Status 0x53c10932c8f882764f12e33c4fb5d760 9/26/2014 4:23:00 PM Unknown Unknown Motive Smartbridge 1481 KB
3 Status 0xb18da8ef117c7dff32e427c296b1ecf5 8/8/2011 9:01:00 PM Unknown Unknown Motive Smartbridge 1512 KB
4 Status 0x64b0b416d3f1ff22fbfdf3f72371be55 7/25/2011 7:14:00 PM Unknown 6,1,0,136 Motive Smartbridge 1440 KB
5 Status 0x6b824b6b475b60247c5397e18c80cd6c 5/14/2011 3:23:00 PM Unknown 5,0,2,56 Motive Smartbridge 915 KB
6 Status 0x0871380eae092c15d6475ba620699095 9/17/2010 7:01:00 PM Unknown 5.8.13.asst_classic.smartbridge.20050201_080000 Motive Smartbridge 408 KB
7 Status 0x0b85adcfc169e56c0a6edadf6153de32 4/14/2009 10:08:00 PM Unknown Unknown Motive Smartbridge 1481 KB
8 Status 0xd46845ea389dac527d1840cf673a02ac 1/21/2009 3:25:00 AM Unknown Unknown Motive Smartbridge 452 KB
9 Status 0x8f129708a130a4da5e55a04f1ffc26a1 12/31/2007 Unknown 5.8.10.asst_classic.smartbridge.20041008_160000 Motive Smartbridge 770 KB

MD5 Hashes

# Status MD5 Revision Name Size
1 Status 0x1bc3051a53ab303d1b650f12e1dd4dcf 2/1/2012 11:16:00 AM Unknown 1, 0, 0, 1 Motive Smartbridge 408 KB
2 Status 0x66de6688366240788419523cf64f5864 7/13/2011 6:19:00 PM Unknown 5.8.21.asst_classic.smartbridge.20060202_104000 Motive Smartbridge 452 KB
3 Status 0xa5d375397fb6ee507cf6cce371cd7fe9 8/21/2010 5:42:00 PM Unknown 1, 0, 0, 1 Motive Smartbridge 448 KB
4 Status 0x6b9bc6006edd034c6fc47c815e5f0157 12/31/2007 Unknown 5.8.21.asst_classic.smartbridge.20060202_104000 Motive Smartbridge 812 KB
5 Status 0x5fc19068f8dcd622a513ee08838c040c 12/31/2007 Unknown 5.8.21.asst_classic.smartbridge.20060202_104000 Motive Smartbridge 452 KB


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