Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.



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MICROSOFT CORPORATION surface book Satisfaction Reviews


Average Satisfaction
 
  3.50 out of 4

Percent Freezing
13%

Percent Slow
15%
Make
MICROSOFT CORPORATION

Model
surface book

PC Type
Portable

Total Votes: 876

3%
 
4%
 
34%
 
59%
 



Date Comments Satisfaction
7/29/2017 10:34:16 AM The Microsoft SurfaceBook with touchscreen and backlite keyboard, and fast processor and screen quality is a great improvement.
 
  4.00 out of 4
4/10/2016 11:55:49 PM Display driver fails at times (page fault in non-paged area). Some applications have too small or tiny icons in tool and status bars (WP X7 ex.) and none of the settings will alter this.
 
  4.00 out of 4
6/6/2016 11:56:30 PM Win' 10 and Surface Book are the best. Gorgeous looking and easy to use with plenty of features that are properly organized and for the most part work as advertised (though I have not used all).
 
  4.00 out of 4
1/12/2018 1:46:22 PM Use pc matic on 6 computers.I am having trouble with windows 10 and having to reinstall windows 10 and pc matic
 
  4.00 out of 4
1/11/2018 11:31:45 AM brand new pc
 
  4.00 out of 4
5/22/2017 8:39:44 AM I just bought it, but researched its capability. I think it fits my needs.
 
  4.00 out of 4
3/29/2017 3:38:04 PM So far I love it, but it is brand new, so we will see.
 
  4.00 out of 4
2/18/2017 12:26:10 PM The best performing Windows PC I have ever built or owned.
 
  4.00 out of 4
2/23/2017 3:30:33 PM It's brand new. I love it!
 
  4.00 out of 4
3/5/2017 11:22:35 AM easy to reinstall if your pc crashes
 
  4.00 out of 4
3/8/2017 1:28:07 PM Best computer I have ever had. Great keyboard. Great pen. Super powerful and super light. Highly recommend.
 
  4.00 out of 4
6/19/2017 5:37:55 PM Perfect
 
  4.00 out of 4
10/31/2016 3:11:16 PM getting acquainted with windows 10 stand alone solid state drive and its features.
 
  4.00 out of 4
9/21/2016 1:56:57 PM it is new.
 
  4.00 out of 4
6/11/2016 9:23:50 AM Laptop is sleek, small and extremely fast.
 
  4.00 out of 4
4/15/2016 10:50:15 PM New computer
 
  4.00 out of 4
12/10/2015 9:54:39 AM It's Windows10 to which I'm still trying to get accustomed to and learn - kind of frustrating.
 
  4.00 out of 4
1/31/2018 10:33:44 AM Made in the USA
 
  4.00 out of 4
12/15/2017 5:15:58 PM Surface Book rocks
 
  4.00 out of 4
12/16/2017 4:00:15 PM s
 
  4.00 out of 4
2/10/2018 4:07:53 PM Itr is far and away superior to any mac notebook
 
  4.00 out of 4
9/14/2017 12:25:50 AM Recent purchace, but so far very happy with this surface book.
 
  4.00 out of 4
9/26/2017 10:57:28 PM Awesome computer
 
  4.00 out of 4
4/4/2018 4:41:14 PM It is fast enough and steady enough for my needs
 
  4.00 out of 4
4/10/2018 6:05:52 PM This computer is very reilable but it keeps giving me blue screens. sometimes in the double digits each day.
 
  4.00 out of 4
3/21/2018 12:02:03 PM got a message that said my data may be comprimised, do not reboot. i rebooted and am installing . Thought it was already installed but turns out i was running unprotected.
 
  4.00 out of 4
4/8/2018 1:03:37 PM I'm somewhat satisfied. Haven't had enough usage time to properly answer these question. I must admit the installation of the software left a lot to be desired. I'm not totally sure that the installation went well. I recieved several error message indicating some error or the other, but popup box allowed me to continue. Still skeptical about the installation.
 
  3.00 out of 4
4/15/2018 4:19:20 PM to soon to tell if i really like it
 
  3.00 out of 4
10/3/2017 6:14:25 AM When using Excell the computer freezes up oftin
 
  3.00 out of 4
2/5/2018 12:59:21 PM I like this laptop because I can detach the screen. this was a major sellin feature to me.
 
  3.00 out of 4
1/22/2018 4:48:37 PM New Surface Notebook
 
  3.00 out of 4
1/31/2018 3:24:38 PM I haven't used it very much so don't have a real opinion on whether to be satisfied or not.
 
  3.00 out of 4
1/1/2016 10:41:18 PM I really don't know, I just installed it
 
  3.00 out of 4
7/3/2016 12:32:59 AM Temds to lag every now and then. Shouldn't happen as it is new and has 8GB RAM.
 
  3.00 out of 4
6/24/2017 7:55:21 PM zzz
 
  3.00 out of 4
11/16/2016 6:56:26 AM surface book - won't buy anaother
 
  3.00 out of 4
11/30/2016 6:42:58 AM Looses internet connection on sleep recovery, difficulty reconnecting. Requires frequent restarts.
 
  3.00 out of 4
12/19/2016 11:07:45 AM It's brand new so I have a lot to learn
 
  3.00 out of 4
3/9/2017 1:16:38 AM doesnt work the mouse well.
 
  3.00 out of 4
5/22/2017 7:44:10 PM havent used it enough yet to give a review. But so far So Good
 
  3.00 out of 4
4/17/2017 8:04:10 AM just got it tough to call right now
 
  3.00 out of 4
10/16/2017 4:38:31 AM CPU getting high and the surface tablet very hot when 2 or 3 applications are on.
 
  3.00 out of 4
6/10/2017 12:04:29 AM difficult to navigate
 
  3.00 out of 4
5/22/2018 8:55:02 AM it has gotten bugs a couple of times. It's relatively new. Wouldn't buy one again.
 
  3.00 out of 4
6/17/2018 12:58:50 AM Performs better then I expected, only concern is battery life...
 
  3.00 out of 4
10/26/2018 9:15:06 PM I just re-imaged this computer. I purchased it from my ex-company and had to wipe it to get rid of all the old companies setup.
 
  3.00 out of 4
7/10/2018 10:35:34 PM Slow to load file explorer and new folders
 
  3.00 out of 4
7/16/2018 8:01:27 PM computer has stopped readining my external hard drive and I dont know why.
 
  3.00 out of 4
8/15/2018 4:41:36 PM surface computer. too propriatery
 
  2.00 out of 4
6/28/2017 12:19:01 AM glitches
 
  2.00 out of 4
7/20/2017 4:03:55 PM very slow problem with streaming video
 
  2.00 out of 4
3/26/2017 6:05:58 AM seems to be slow connections to internet
 
  2.00 out of 4
3/1/2017 10:10:14 PM seems to be slow
 
  2.00 out of 4
9/12/2016 7:27:19 PM Application performance seems slow
 
  2.00 out of 4
12/30/2015 6:06:23 AM Just started running slowly
 
  2.00 out of 4
11/9/2017 11:01:56 AM I keep getting unwanted virus programs that want to be installed on computer
 
  2.00 out of 4
1/20/2018 4:38:32 PM Had to do a complete recovery twice
 
  2.00 out of 4
1/15/2018 6:09:08 PM still dont know
 
  2.00 out of 4
9/30/2018 8:40:21 PM at times it freezes or the touchscreen will not work
 
  2.00 out of 4
4/14/2018 10:21:32 AM Returned for service twice, this is a refurbished replacement.
 
  2.00 out of 4
7/2/2018 2:15:19 AM Very fast
 
  1.00 out of 4
4/4/2018 1:43:14 AM ?????????????????????????????????? ??????????????????????? 2????????????
 
  1.00 out of 4
10/11/2017 4:09:56 AM Easy quick and great resolution screen touch
 
  1.00 out of 4
9/30/2017 10:00:16 PM slow as shit and email for apple will NOT work. Sick of MS and Apple not being more compatible
 
  1.00 out of 4
2/7/2016 12:24:38 PM explorer edge locks up
 
  1.00 out of 4
2/6/2017 8:40:00 PM goes slow
 
  1.00 out of 4
2/12/2017 8:58:58 AM slow internet downloads
 
  1.00 out of 4
6/28/2017 12:26:44 AM it responses before I touch it a simple movement will flit through random pages. It is so magnetic that paper clips stick to it unwanted.
 
  1.00 out of 4
7/7/2017 8:11:55 AM it does everything i need it to do and more
 
  1.00 out of 4