Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.



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 envy m7 notebook Satisfaction Reviews


Average Satisfaction
 
  3.47 out of 4

Percent Freezing
16%

Percent Slow
28%
Make


Model
envy m7 notebook

PC Type
Portable

Total Votes: 1048

3%
 
4%
 
37%
 
56%
 




Date Comments Satisfaction
9/10/2017 3:34:25 PM Ok, so far. Just downloaded,
 
  4.00 out of 4
6/16/2017 9:19:37 AM some clicking noise
 
  4.00 out of 4
6/21/2017 11:30:23 PM It's Brand new. I had to replace the old one.
 
  4.00 out of 4
6/29/2017 11:12:41 AM klgjgjhghjhj
 
  4.00 out of 4
4/28/2017 4:14:03 PM Good!!
 
  4.00 out of 4
5/11/2017 7:16:35 PM just bought it
 
  4.00 out of 4
2/8/2017 5:53:57 PM New computer... no issues yet.
 
  4.00 out of 4
2/9/2017 7:16:39 PM it is new.
 
  4.00 out of 4
10/4/2016 10:14:31 PM it keeps dropping offline
 
  4.00 out of 4
10/5/2016 10:39:08 PM New
 
  4.00 out of 4
8/23/2016 9:07:22 PM the battery needs to last longer
 
  4.00 out of 4
8/26/2016 6:41:37 PM I very recently bought a new computer and it came with Webroot. So I didn't install PC Matic. Big mistake! After about 1 month of owning my new computer I started seeing pop up ads and knew I had enabled pop up blocker. Just downloaded PC Matic again and will not ever change again. Thank you PC Matic Staff for all your work. You all rock!
 
  4.00 out of 4
8/28/2016 9:39:30 PM Just installed on this brand new computer, can't say.
 
  4.00 out of 4
6/10/2016 5:39:31 PM This is my first time with your product and this is being installed on a brand new notebook.
 
  4.00 out of 4
7/5/2016 11:56:06 PM brand new, just got it today
 
  4.00 out of 4
5/3/2016 11:33:13 PM new laptop and so far very please with it and Windows 10
 
  4.00 out of 4
5/9/2016 4:24:58 PM it's new
 
  4.00 out of 4
4/14/2016 11:38:27 PM Just purchased this computer new today
 
  4.00 out of 4
2/26/2016 7:12:30 PM Installed again easily after hard drive crash
 
  4.00 out of 4
2/6/2016 9:56:23 PM great
 
  4.00 out of 4
8/28/2015 9:24:08 PM I have a PCMatic account, this laptop is brand new and I wanted to get protection loaded onto it the first thing after getting through initial set up.
 
  4.00 out of 4
8/18/2015 6:39:44 PM Works great.
 
  4.00 out of 4
8/19/2015 4:48:19 PM just got it but so far im totally good with it
 
  4.00 out of 4
11/6/2017 2:50:22 PM new
 
  4.00 out of 4
9/21/2017 11:28:38 PM Has the speed & capability I need for my personal & my home business. My lack of knowledge in the use of Win 10 is my biggest short coming.
 
  4.00 out of 4
11/12/2015 2:57:14 PM Brand new HP computer. First day of use. Getting used to it.
 
  4.00 out of 4
11/25/2015 3:51:06 PM Just purchased and installed
 
  4.00 out of 4
1/23/2018 8:56:35 AM new hard drive last week
 
  4.00 out of 4
7/28/2017 10:06:07 PM Brand New PC just purchased today.... big upgrade from what I was using before.
 
  4.00 out of 4
12/1/2017 1:01:51 PM It is fast, the screen is a great size and it handles AutoCAD really well.
 
  4.00 out of 4
10/28/2017 7:38:00 AM Now has an SSD.
 
  4.00 out of 4
4/22/2018 1:10:04 PM It has been one of the best that I have ever owned. It was amazing whwn I went back to school after 30 years. Woild definitely purchase again!
 
  4.00 out of 4
5/13/2018 12:19:53 PM I like HP products and the Envy has been good so far.I'm chcking that it runs slowly, but only ever so slightly and only lately.
 
  4.00 out of 4
7/8/2016 9:36:49 AM Quite fast
 
  4.00 out of 4
3/23/2018 8:15:37 PM I just replaced the hard drive so I am busy installing the programs and making sure my files are still where they should be. I'm not sure what caused my hard drive to fail.
 
  4.00 out of 4
3/27/2018 1:33:03 PM Just installed this service. We appear to be off to a great start. Thank you.
 
  4.00 out of 4
4/3/2018 1:32:12 PM I had to re-install, and now the pc matic scan and main. isn't displaying properly
 
  4.00 out of 4
4/7/2018 6:41:31 PM Satisfied, but it has gotten sluggish and has some quirkiness with programs not acting as they should. Start Up takes too long - it was pretty quick.
 
  3.00 out of 4
4/1/2018 4:47:17 PM HDD is slow
 
  3.00 out of 4
3/21/2018 10:05:00 PM The USB C Port is not working.
 
  3.00 out of 4
2/18/2018 8:26:50 AM Could have more memory.
 
  3.00 out of 4
2/24/2018 3:12:37 PM Audio driver updates fail and lock it up requiring it to be restored to facory specs.
 
  3.00 out of 4
5/2/2018 10:39:31 AM Had Windows 7 befor this pc really liked it. This pc has windows 10 I'm not very pc literate and this pc seems to have a mind of its own. When downloading photos it puts them where it wants them and it takes a while to find them. Long story short. I hate it.
 
  3.00 out of 4
1/20/2018 1:01:54 PM It has slowed down a lot in the last month.
 
  3.00 out of 4
11/26/2017 8:56:52 PM Virus recently found and I do not know if it has been removed.
 
  3.00 out of 4
1/23/2018 6:10:41 PM It lost it's disk drive so everything went away.
 
  3.00 out of 4
1/14/2018 9:39:08 AM Just bought it ...to br determined
 
  3.00 out of 4
1/19/2018 3:15:57 PM new driver
 
  3.00 out of 4
8/16/2017 3:54:59 PM we will see
 
  3.00 out of 4
7/17/2017 10:33:35 AM The internet keeps going down.
 
  3.00 out of 4
12/1/2015 12:42:42 PM unsure it is new
 
  3.00 out of 4
8/27/2017 12:05:13 AM ya
 
  3.00 out of 4
1/27/2018 6:06:25 PM has been very slow on start up soon after I bought it
 
  3.00 out of 4
12/9/2017 9:07:19 AM well if I didnt like it would want to install on the rest of laptops and phone.
 
  3.00 out of 4
9/3/2015 4:42:29 PM Bought this computer brand new from best buy, all I could say is that it can definetaly be way better and faster for the price that I payed for this so called "advanced" machine.
 
  3.00 out of 4
9/13/2015 10:53:36 AM brand new laptop
 
  3.00 out of 4
8/8/2015 6:18:04 PM COMPUTER IS BRAND NEW
 
  3.00 out of 4
1/13/2016 3:38:41 PM Just got it. I've been using your product on my old Dell for two years now and wanted to run it on this machine
 
  3.00 out of 4
1/24/2016 11:42:46 AM runs better now after PC Matic scan and repair
 
  3.00 out of 4
12/13/2015 5:44:24 PM Looks good so far . Just purchased .
 
  3.00 out of 4
12/23/2015 3:03:46 PM Newly baught HP Laptop with recently downloaded Microsoft 10.
 
  3.00 out of 4
3/10/2016 8:57:49 AM I just got this computer two weeks ago.
 
  3.00 out of 4
9/15/2016 9:38:23 AM Satisfied but to a degree... from time to time it freezes u[ amd upijave to unplug and start over
 
  3.00 out of 4
7/23/2016 2:23:14 PM Just repaired after damaged and restored system.
 
  3.00 out of 4
8/4/2016 10:34:32 AM was running real slow .Now after running pc pitstop evergreen it is going jus tfine
 
  3.00 out of 4
2/11/2017 10:07:11 AM it is new and i'm still getting used to it
 
  3.00 out of 4
12/27/2016 5:13:55 PM this is the first time I used it
 
  3.00 out of 4
1/7/2017 7:59:38 PM I keep getting messages about my computer having oudated drivers. It's a new computer.
 
  3.00 out of 4
12/12/2016 5:28:24 PM This is a new computer, just now getting it online.
 
  3.00 out of 4
12/19/2016 12:55:35 PM This is a new computer
 
  3.00 out of 4
12/25/2016 7:24:01 AM Want to use only Supershield on this laptop...don't know how to dismantle both Webroot SecureAnywhere or antoher that came with laptop...I will attempt to figure out...then contact you!
 
  3.00 out of 4
3/23/2017 8:58:16 AM Login is confusing
 
  3.00 out of 4
3/30/2017 10:13:42 AM Liked earlier ooerating systems better that had more user flexability
 
  3.00 out of 4
4/6/2017 6:36:13 PM It works
 
  3.00 out of 4
2/22/2017 8:44:18 AM Only thing I hate is when it updates without my knowledge because I'll loose everything I was working on. I have the settings adjusted so that its supposed to give me the option of when it updates but sometimes it doesn't happen.
 
  3.00 out of 4
2/22/2017 10:56:55 PM i just in stalled it .still waiting to see what happens
 
  3.00 out of 4
6/1/2017 6:24:03 AM good computer
 
  3.00 out of 4
6/5/2017 10:43:50 AM Its ok
 
  3.00 out of 4
4/22/2017 10:22:56 PM Start up is slow
 
  3.00 out of 4
10/12/2017 7:41:25 PM New computer
 
  3.00 out of 4
10/26/2017 12:29:49 PM Very slow loading programs
 
  3.00 out of 4
6/13/2017 12:34:28 AM when you were scanning my computer while I was on eBay I saw a screen flash with multiple colors and it looked like a kalidescope. What could have caused this? I believe I may have been hacked by a russian person. They made a winning bid on my auction then did not pay. I have heard that this is how they get into peoples computers. Can you help me fix it?
 
  3.00 out of 4
10/12/2016 6:07:12 PM I am a little confused about whether or not the system is working "round the clock.' Other programs i have had were very forward about what was going on. PC Matic doesn't make me feel secure because I am not even sure if everything is working effectively.
 
  2.00 out of 4
3/21/2016 1:09:41 PM internet issues
 
  2.00 out of 4
9/2/2017 10:05:40 PM had to have windows reinstalled
 
  2.00 out of 4
3/5/2017 1:44:54 PM Constantly opens blank windows automatically. many all at once.
 
  2.00 out of 4
10/21/2017 7:50:20 PM I have a malware that targets my Facebook account
 
  2.00 out of 4
9/10/2017 10:04:05 AM blue screens
 
  2.00 out of 4
8/28/2017 10:36:47 AM Locks up on google explorer a lot
 
  2.00 out of 4
1/21/2018 7:10:47 PM Haven't used it much lately. Why do you want to know?
 
  2.00 out of 4
10/27/2016 2:39:56 PM Too slow for as new as it is and Shockwave and Flash lock it up all the time.
 
  2.00 out of 4
4/19/2018 1:38:47 PM It's not even a year old and just had to have the hard drive replaced. It is the same laptop as my last registered computer, just a new harddrive.
 
  2.00 out of 4
12/15/2017 8:49:18 AM keeprs dropping internet connection
 
  2.00 out of 4
2/8/2018 6:52:07 PM It crashes with updates. Had to completly reimage disk.
 
  2.00 out of 4
4/30/2018 7:54:23 PM Running slow on downloads
 
  2.00 out of 4
3/4/2018 10:33:07 PM I have had to have Geek Squad reset this computer back to original set up as if out of the box.
 
  2.00 out of 4
2/18/2018 2:09:59 PM Dont know yet, just got it
 
  2.00 out of 4
2/8/2018 11:17:17 AM currently looses touch screen constantly,difficult to restore. does not last. email has poor service, a bug infected virus maybe.someone is sending me junk mail from my own addr.
 
  1.00 out of 4
6/23/2016 6:07:28 PM I have full confidence in PC Matic.
 
  1.00 out of 4
10/18/2016 11:51:03 AM new
 
  1.00 out of 4
1/1/2017 12:53:51 PM zzz
 
  1.00 out of 4
9/19/2017 9:59:15 PM I don't like to have to respond to surveys before proceeding to close
 
  1.00 out of 4
2/28/2017 6:03:54 PM Ever since we bought this computer and updated to windows 10 it has had serious performance issues even after bringing it back to best buy several times
 
  1.00 out of 4
4/4/2017 8:41:22 AM Running extremely slow and has some virus that keeps opening web pages and pop ups keep coming up.
 
  1.00 out of 4
3/16/2017 9:52:21 PM Brand New
 
  1.00 out of 4