Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.



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 surface pro 4 Satisfaction Reviews


Average Satisfaction
 
  3.50 out of 4

Percent Freezing
10%

Percent Slow
14%
Make


Model
surface pro 4

PC Type
Portable

Total Votes: 2125

2%
 
3%
 
39%
 
57%
 




Date Comments Satisfaction
6/29/2017 4:52:58 PM It is new.
 
  4.00 out of 4
5/26/2017 2:32:43 PM it is really good
 
  4.00 out of 4
5/29/2017 7:16:53 AM ?????
 
  4.00 out of 4
5/29/2017 11:10:40 AM I love it!
 
  4.00 out of 4
7/20/2016 3:24:00 PM My new Surface Pro 4 with i7, 16GB ram, and 512gb
 
  4.00 out of 4
5/10/2017 10:18:29 PM
 
  4.00 out of 4
5/12/2017 11:54:44 AM MS Surface Pro 4 is a heck of a good product.
 
  4.00 out of 4
3/17/2017 8:09:32 PM not sure if the other product is loaded? Is it one in the same ?
 
  4.00 out of 4
3/18/2017 3:09:27 PM very fast
 
  4.00 out of 4
3/14/2017 9:01:10 PM love it
 
  4.00 out of 4
1/4/2017 8:34:33 PM Had a difficult time setting it up. Once that was done, everything worked well.
 
  4.00 out of 4
1/5/2017 3:47:14 PM my first Surface
 
  4.00 out of 4
1/7/2017 6:22:57 PM Brand new
 
  4.00 out of 4
2/2/2017 2:40:00 PM brand new with no bloatware
 
  4.00 out of 4
2/4/2017 8:33:35 AM rf
 
  4.00 out of 4
1/11/2017 5:09:12 PM it's brand new
 
  4.00 out of 4
1/14/2017 9:01:49 AM it is new and i am setting up, so fsr so good
 
  4.00 out of 4
11/18/2016 6:43:56 PM brand new, just bought it.
 
  4.00 out of 4
11/19/2016 9:20:16 AM it's brand new
 
  4.00 out of 4
12/6/2016 8:37:27 PM IS a great product, sofar Surface Pro4 is light weight, has great performance and a lot of options.
 
  4.00 out of 4
12/22/2016 2:00:46 PM Brand new Surface Pro 4
 
  4.00 out of 4
12/24/2016 2:25:35 AM Fast and user friendly
 
  4.00 out of 4
11/2/2016 2:59:40 AM ??????????????
 
  4.00 out of 4
11/13/2016 12:23:42 PM Surface Pro 4 is awesome!
 
  4.00 out of 4
9/18/2016 10:38:59 PM surface pro 4 and i like it
 
  4.00 out of 4
9/22/2016 7:38:27 PM very fast
 
  4.00 out of 4
7/27/2016 4:52:12 PM Brand new computer
 
  4.00 out of 4
7/30/2016 1:43:14 PM brand new
 
  4.00 out of 4
7/31/2016 7:32:41 PM Brand new
 
  4.00 out of 4
6/11/2016 2:26:23 PM It's phenomenal and MUCH better than anything Apple has.
 
  4.00 out of 4
5/3/2016 10:23:01 AM New Surface Pro 4
 
  4.00 out of 4
5/20/2016 1:21:25 PM worried about viruses and spyware
 
  4.00 out of 4
4/25/2016 12:52:47 PM This s a new comnputer for my work.
 
  4.00 out of 4
2/24/2016 2:16:38 PM it a new surface pro 4 and I only had it three days, so don't know anything at this time
 
  4.00 out of 4
2/24/2016 10:29:49 PM This is brand new Surface Pro 4, purchased 2/24/2016
 
  4.00 out of 4
3/13/2016 1:30:01 PM new
 
  4.00 out of 4
3/13/2016 6:06:27 PM new
 
  4.00 out of 4
3/15/2016 5:01:42 PM new
 
  4.00 out of 4
12/30/2015 10:59:25 AM New Surface Pro 4. Upgraded from a Pro 3.
 
  4.00 out of 4
2/1/2016 3:27:00 PM fast, excellent display, nice form factor
 
  4.00 out of 4
11/1/2015 9:33:31 PM does a great job
 
  4.00 out of 4
11/10/2017 3:22:39 PM I'm working through a brand new Microsoft Pro4 with Keyboard Attachment
 
  4.00 out of 4
8/31/2017 3:25:03 PM Like program easy to use
 
  4.00 out of 4
9/8/2017 11:53:31 PM I just started using this computer today
 
  4.00 out of 4
12/15/2015 2:12:38 AM It's new
 
  4.00 out of 4
12/24/2015 3:47:54 PM This is a brand new surface pro 4
 
  4.00 out of 4
9/21/2017 12:00:13 AM MS Surface - wish the RAM could be upgraded, but otherwise works well.
 
  4.00 out of 4
10/11/2017 10:18:26 AM great computer
 
  4.00 out of 4
10/12/2017 6:24:16 AM This is the easiest and most thorough computer clean up program I've ever used.
 
  4.00 out of 4
10/9/2017 3:22:47 PM non yet because this is my very first scan after I purchsed pcmatic.
 
  4.00 out of 4
2/26/2018 10:08:51 AM Have not had any issues with this PC, and it's always ran well.
 
  4.00 out of 4
3/21/2018 12:12:49 PM new
 
  4.00 out of 4
3/24/2018 11:32:10 AM I love this tablet/PC. It's a Surface and it's been one of the best I've ever owned. It has been running a little slower lately though
 
  4.00 out of 4
12/28/2017 5:06:37 PM very fast
 
  4.00 out of 4
2/8/2018 4:17:35 PM love the surface pro 4. very fast reliable. Recommend you put a protective case on it becuase if you drop it and crack the screen, it cannot be repaired; it must replace the whole unit....EXPENSIVE!!!
 
  4.00 out of 4
2/11/2018 8:57:26 PM This is a refurbished replacement for my original which had display problems. This new one has 8GB more internal memory and is noticably faster.
 
  4.00 out of 4
9/5/2017 3:32:39 PM I have used this on all of my computers and love it! Thank you for keeping me safe
 
  4.00 out of 4
8/13/2017 2:16:38 PM New Computer as of yesterday. Still getting used to it. Old one stopped taking a charge.
 
  4.00 out of 4
11/15/2017 3:52:22 PM its great
 
  4.00 out of 4
1/21/2018 6:27:30 PM light, quick, large storage
 
  4.00 out of 4
2/2/2018 1:57:34 PM surface easy
 
  4.00 out of 4
8/18/2017 4:59:12 PM Brand New
 
  4.00 out of 4
8/25/2017 5:39:42 PM Great Program
 
  4.00 out of 4
7/14/2017 7:39:52 AM Love the portability and versitility
 
  4.00 out of 4
12/18/2017 11:37:00 PM all good
 
  4.00 out of 4
7/15/2017 1:55:44 PM Absolutely LOVE PC Matic!!!!
 
  4.00 out of 4
5/6/2018 7:34:49 PM It stops and starts frequently. It stops mid program and must be restarted.
 
  4.00 out of 4
11/27/2017 9:04:03 PM some software problems with either Windows 10 and or Edge browser. Had to reset the pc3 months ago. No idea about the cause. Seems to be running pretty well now; I blame Win 10 for most of the problem.
 
  3.00 out of 4
7/27/2017 6:28:34 PM This is a fairly new computer to me.... I'm still getting accostomed to it.
 
  3.00 out of 4
4/17/2018 3:42:46 PM
 
  3.00 out of 4
4/27/2018 10:42:23 AM I have been plaqued with viruses. My mouse/curser jumps all over the page. Computer is almost unuseable with this occuring
 
  3.00 out of 4
10/16/2017 11:28:44 AM I like my PC but lateley I have had scammeres get into my files.
 
  3.00 out of 4
1/12/2018 8:20:31 AM recently had to reinstall windows, no idea why. computer shut down and gave a blue screen unable to boot. couldnt restore or wipe the files, only option available was reinstall from the cloud surface pro 4 about a year old
 
  3.00 out of 4
12/26/2017 10:07:19 PM Sometimes a little hard to figure out where to go to get coverage for both my computers
 
  3.00 out of 4
8/28/2017 3:38:56 PM Just installed, lets wait & see how it performs
 
  3.00 out of 4
7/6/2017 8:24:57 AM juust reinstalled windows 10 due to slownes
 
  3.00 out of 4
2/3/2018 7:30:27 AM tablet and laptiop
 
  3.00 out of 4
1/29/2018 10:42:16 AM two blue screen crashes while using your software on windows 10. two systems went down on same day. twice now, please fix.
 
  3.00 out of 4
8/7/2017 4:26:40 PM Seems glitchey, freezes fairly often. Is fast when it wants to be.
 
  3.00 out of 4
7/30/2017 7:01:30 PM New to me just seeing if I like it
 
  3.00 out of 4
10/18/2017 9:09:48 AM First time imstalled so only used for one hour.
 
  3.00 out of 4
1/7/2018 6:49:24 PM Just having to do a data restore and reinstallation of the OS because something caused it to lock up and MS Store in Portland couldn't find any problems when they ran their diagnostics on it. Doesn't inspire a lot of confidence. I'm doing automatic and manuel backups now.
 
  3.00 out of 4
2/21/2016 12:17:13 PM I just bought it!! How do I know? I don't like that I can't get past this window!!
 
  3.00 out of 4
1/30/2018 2:24:34 PM new hard drive
 
  3.00 out of 4
5/15/2018 11:45:02 AM I am satisfied with my PC.
 
  3.00 out of 4
5/16/2018 1:50:45 PM It's too soon to tell
 
  3.00 out of 4
1/10/2018 8:19:59 PM Runs slowly due to internet service, not due to computer.
 
  3.00 out of 4
11/21/2017 11:18:30 PM This computer is new.
 
  3.00 out of 4
1/19/2018 10:04:49 PM xx
 
  3.00 out of 4
1/23/2018 11:37:12 AM I have had a few hacking with PCMatic installed. PCMatic did not prevent the malware.
 
  3.00 out of 4
2/20/2018 4:52:23 PM It began having problems with one gaming site recently, overall satified. Hoping this plan returns it to previous state.
 
  3.00 out of 4
12/27/2015 11:20:10 PM new purchase
 
  3.00 out of 4
11/30/2017 8:56:04 AM this is the second one i've owned...the first crashed within the first year and had to be replaced
 
  3.00 out of 4
10/24/2017 8:43:24 AM i like this PC but i get these pop ups that tell me a reboot is required and i turn it off and then back on and it still pops up. that is why i purchased PC Matic. hopefully it stops that.
 
  3.00 out of 4
11/17/2015 1:22:19 AM ?????????????????????
 
  3.00 out of 4
11/22/2015 2:31:48 AM ??????????
 
  3.00 out of 4
11/22/2015 6:17:39 AM PC????????PC??????????????????
 
  3.00 out of 4
12/3/2015 4:08:34 PM just bought this computer
 
  3.00 out of 4
12/12/2015 11:32:22 PM I've only had it 2 days and am having trouble transfering from my old windows 10 dell. Stay tuned.
 
  3.00 out of 4
12/30/2015 3:08:42 PM I am just using for the first day...
 
  3.00 out of 4
1/4/2016 3:12:34 PM computer is brand new
 
  3.00 out of 4
1/5/2016 5:34:17 PM It was brand new and started experiencing intermiten problems and this is the 1st time using PC Matic on this laptop. I was satisfied with it on my older model and I'm looking forward to see if PC Matic corrects the proble I have been expericing.
 
  3.00 out of 4
1/18/2016 3:59:15 PM The computer is new, so ii is really too early to assess my satisfaction.
 
  3.00 out of 4
4/3/2016 2:19:33 PM new computer
 
  3.00 out of 4
4/7/2016 3:05:51 PM I am still learning how to use window 10 and Office 365
 
  3.00 out of 4
6/21/2016 1:46:19 PM brand new machine
 
  3.00 out of 4
6/28/2016 8:55:12 PM This pc was just recently purchased this month, June 2016.
 
  3.00 out of 4
7/27/2016 1:43:21 PM This computer is new and I have not used it senought to evaluate it.
 
  3.00 out of 4
10/21/2016 8:09:00 PM Just got it.
 
  3.00 out of 4
12/11/2016 6:14:06 AM Only problem is application menu scaling and iphone 6 data access.
 
  3.00 out of 4
1/16/2017 7:31:24 PM It's a new surface pro 4, I've not had it long and can't say for sure.
 
  3.00 out of 4
1/3/2017 1:05:48 PM new computer
 
  3.00 out of 4
1/10/2017 4:29:53 AM I love MS.
 
  3.00 out of 4
1/30/2017 9:09:50 AM I don't know - I haven't seen the scan report yet.
 
  3.00 out of 4
1/30/2017 7:37:27 PM This is a new computer and I have not been able to download the Windows 10 updates
 
  3.00 out of 4
3/5/2017 4:23:22 PM slow on all internet sites
 
  3.00 out of 4
3/8/2017 6:51:49 PM Way to many ads in the browser.
 
  3.00 out of 4
4/6/2017 2:59:58 PM New; haven't used much as of yet.
 
  3.00 out of 4
4/8/2017 3:47:37 PM Sometimes locks up.
 
  3.00 out of 4
4/15/2017 8:40:46 PM Too early to tell the effect.
 
  3.00 out of 4
5/11/2017 2:56:33 PM It's new, bought PC Matic to protect it.
 
  3.00 out of 4
6/22/2017 1:40:20 PM Sometiems It's hard to install on a new aomputer
 
  3.00 out of 4
5/12/2017 7:11:09 AM none yet
 
  3.00 out of 4
10/24/2016 9:05:08 AM touchscreen doesn't work right, and cursor disappears at times
 
  3.00 out of 4
4/28/2017 1:10:46 PM its brand new
 
  3.00 out of 4
6/19/2017 8:17:09 PM slow and sluggish
 
  2.00 out of 4
4/20/2017 2:32:02 PM Pc matic works bur does not display properly on the screen
 
  2.00 out of 4
5/11/2017 4:33:01 PM Surface pro was suppsed to be great for graphics... a "pc replacement" RIGHT! NOT... so far this has been more of a pain - so it's now an expensive hulu machine...
 
  2.00 out of 4
3/28/2017 7:25:13 PM locked up even when runnin pcmatic
 
  2.00 out of 4
2/17/2017 9:19:37 PM first use, need more ti,e
 
  2.00 out of 4
12/2/2016 7:36:12 PM too hard to use
 
  2.00 out of 4
10/27/2016 1:12:36 PM to many pop up ads in browse
 
  2.00 out of 4
11/16/2016 9:26:52 AM keeps re
 
  2.00 out of 4
7/5/2016 12:05:14 PM it's a stuggle to wake computer from sleep mode
 
  2.00 out of 4
4/22/2016 9:02:30 PM battery deain
 
  2.00 out of 4
5/25/2016 11:48:55 AM I got a RUNTIME ERROR when installing Pitstop on a new SURFACE Pro 4 (Windows 10). I'm supposed to contact your support.
 
  2.00 out of 4
3/20/2016 7:46:34 PM Slow wifi hook-up
 
  2.00 out of 4
2/19/2016 1:23:02 PM to many pop ups
 
  2.00 out of 4
9/12/2017 6:58:41 PM It's been a pain in the tuchus since I purchased it.
 
  2.00 out of 4
10/12/2017 9:30:35 AM could have virus when using internet
 
  2.00 out of 4
1/26/2018 4:52:14 PM slow and freezes
 
  2.00 out of 4
1/18/2018 11:55:40 AM This is a 2 month old computer that has very slow input, and freezes up.
 
  2.00 out of 4
2/26/2018 1:02:35 PM don't know if windows 10 is the problem or this pc but have had too many problems. this was the second time I had to reset it and a third time was suggested when all that was neede was an update.
 
  2.00 out of 4
10/11/2017 3:56:54 PM d video driver problem
 
  2.00 out of 4
12/28/2017 1:22:25 PM It crashed and had to reinstall operating system
 
  2.00 out of 4
1/15/2018 4:03:45 AM I just had to reinstall windows 10 on this computer.
 
  2.00 out of 4
8/15/2017 4:21:46 PM adware and malware on computer
 
  2.00 out of 4
10/21/2017 8:03:22 PM Wi FI network card seems to drop connections.
 
  2.00 out of 4
8/28/2017 8:37:24 AM ????????????????????????????????? ????????????????????????????????????????
 
  2.00 out of 4
1/11/2018 2:24:55 PM I think rhia program is on the confusing side to use.
 
  2.00 out of 4
12/29/2017 11:50:40 PM Very Poor Performance
 
  1.00 out of 4
1/19/2016 3:04:36 PM the best thing ever ill never ger rid of it thank you pcpistop
 
  1.00 out of 4
3/23/2016 7:26:50 PM have pop up screens come up with sounds. can't close and keeps saying that if I don't call this number my computer won't be safe due to the fact that there is a virus. I run your scans, but it comes up with nothing. I want this pop up to stop
 
  1.00 out of 4
8/2/2016 2:36:55 PM doesnt remove malware
 
  1.00 out of 4
4/29/2017 7:40:29 PM brand new Surface Pro 4 i7 256GB 16GB. Light, fast, elegant. They have out Appled Apple.
 
  1.00 out of 4
5/6/2017 3:31:35 PM is slow on internet or wifi and the wifi meters shows it's okay
 
  1.00 out of 4