Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.

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 xps 13 9343 Satisfaction Reviews

Average Satisfaction
  3.44 out of 4

Percent Freezing

Percent Slow

xps 13 9343

PC Type

Total Votes: 154


Date Comments Satisfaction
10/23/2016 11:37:31 AM Looks like it's affected by Malware
  4.00 out of 4
11/1/2015 1:04:50 PM New Computer.
  4.00 out of 4
4/10/2015 8:57:44 PM Very thin notebook, great weight & battery. Super screen with the Infinity screen allowing a 13.3" screen to fit in the size of what would be an 11" noebook.
  4.00 out of 4
5/11/2015 10:41:33 AM Love the speed of the SSD
  4.00 out of 4
4/18/2018 4:30:58 PM Very satisfied. Next to my XPS-15 and Macbook Pro this is my best and favorite PC. A little smaller at 13 inches vs. 15of the other two.
  4.00 out of 4
4/1/2015 8:55:20 PM Brand New Dell XPS 13 Laptop
  4.00 out of 4
3/14/2017 6:00:25 PM Mouse jumps all over
  3.00 out of 4
3/27/2017 7:28:19 PM Good other than the malware I cannot get rid of
  3.00 out of 4
1/26/2017 9:19:24 PM Just started with the procuct.
  3.00 out of 4
1/19/2018 2:21:42 PM I just sufferd a big crash and had to reformat
  3.00 out of 4
2/22/2018 3:07:07 PM Don't like the constant driver updates that looks like its not from dell. It apperars to be a virus but I cannot tell.
  3.00 out of 4
12/3/2015 11:24:06 PM I haven't had any trouble with this computer yet because it's new. It's my other ones that are running very slow.
  3.00 out of 4
10/26/2015 9:09:44 AM wireless not always connecting
  3.00 out of 4
9/5/2015 8:02:38 PM Computer WAS totally infected. I restored it to an earlier time, and am now attempting tokeep it clean
  3.00 out of 4
6/25/2015 7:49:26 PM cant put liscense on new computer
  3.00 out of 4
2/8/2017 1:03:21 PM I don't like the mouse pad, I get viruses all the time.
  2.00 out of 4
4/9/2017 8:53:42 AM Been having problems with slowness, and loading web pages.
  2.00 out of 4
9/14/2017 2:50:37 PM It is slow.
  2.00 out of 4
8/16/2017 5:55:31 PM SLOW!
  2.00 out of 4
9/28/2017 6:27:41 AM I used to be very satisfied. Then this week, the performance became terrible. This is what led me to try PC Matic
  1.00 out of 4