Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the HP Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.



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HP envy 17 notebook pc Satisfaction Reviews


Average Satisfaction
 
  3.31 out of 4

Percent Freezing
21%

Percent Slow
34%
Make
HP

Model
envy 17 notebook pc

PC Type
Portable

Total Votes: 1509

2%
 
8%
 
46%
 
44%
 



Date Comments Satisfaction
6/17/2017 11:13:14 AM As a Graphic artist I need ease of use and this helps in that area
 
  4.00 out of 4
12/16/2014 7:47:22 AM win updates bot ibsalling
 
  4.00 out of 4
1/23/2014 12:42:56 AM Its pretty great
 
  4.00 out of 4
4/1/2017 9:30:04 AM Fast - efficient
 
  4.00 out of 4
3/19/2017 6:52:04 PM sd
 
  4.00 out of 4
2/26/2017 12:17:56 PM Easy to install when you have the entire installation all automated. Very good.
 
  4.00 out of 4
2/1/2017 6:28:57 PM this unit is a solid state 256 gig system with geforce GTX700 graphics, it is critical to have the best protection plan
 
  4.00 out of 4
4/13/2013 7:32:16 PM I just bought this laptop. Running the first set of tests now.
 
  4.00 out of 4
5/18/2013 11:14:27 AM raid 0 ssd 256gb and a 3D 120hz HD screen.
 
  4.00 out of 4
9/27/2016 8:33:46 PM Has been slow recently and has not been "cleaned" ever in its two year life.
 
  4.00 out of 4
1/8/2011 9:59:23 PM thanks
 
  4.00 out of 4
8/14/2016 2:56:36 PM easy to feel safe
 
  4.00 out of 4
6/4/2016 2:46:57 PM I have just reset my computer to the factory settings and am runing my first scan. I believe it will be good when I've finished.
 
  4.00 out of 4
6/7/2016 10:27:54 AM It has gotten very slow and my hope (which is never a good strategy) is PC Matic will clean it up and speed it up
 
  4.00 out of 4
9/25/2011 8:46:05 AM HP Envy 17 3D - Kick Ass!
 
  4.00 out of 4
9/26/2011 12:11:23 PM HP Envy 17 3D - Kicks Ass.
 
  4.00 out of 4
10/6/2011 4:27:01 PM HP Envy 17 3D - Kicks Major Ass...
 
  4.00 out of 4
2/12/2016 12:16:11 PM No problems
 
  4.00 out of 4
8/29/2011 3:33:04 PM Brand new - received today and happy so far.
 
  4.00 out of 4
12/16/2015 10:02:41 AM I just bought PC Matic.
 
  4.00 out of 4
10/19/2015 8:02:26 PM don't like widos 8
 
  4.00 out of 4
8/18/2015 6:33:51 PM I just reset it back to factory default and it seemed to fix the problem with webpages hanging up. The upgrade to Windows 10 helped it even more.
 
  4.00 out of 4
7/24/2015 3:26:32 PM Brand new laptop. Just setting it up and transfering files from my old laptop
 
  4.00 out of 4
7/27/2015 6:46:21 PM It's brand new!
 
  4.00 out of 4
7/13/2015 2:54:36 PM works very well
 
  4.00 out of 4
7/16/2015 6:20:50 AM No problems with any of my PCs since using PCMatic. Great product!
 
  4.00 out of 4
5/1/2015 11:57:58 AM sweet HP
 
  4.00 out of 4
4/11/2015 7:58:56 AM good pc wanting to keep it that way.
 
  4.00 out of 4
6/22/2015 5:35:47 PM computer is fast when cleaned and defraged on regular routine
 
  4.00 out of 4
6/24/2015 3:54:09 PM I am still waiting for the SSD to be implamented on my BOSMAHPLAPTOP and BOSMADESKTOP
 
  4.00 out of 4
9/10/2014 10:12:23 PM the main problem I am having now is with pop up ads.
 
  4.00 out of 4
8/14/2014 9:05:18 PM FIX YOUR SHITTY VIRUS SOFTWARE SO IT DOESNT BLOCK EVERYTHING YOU DOWNLOAD!!!!
 
  4.00 out of 4
9/23/2014 6:53:40 PM The computer is brand new so I have no performance data for comparison.
 
  4.00 out of 4
1/21/2015 11:02:44 AM just like having a laptop for a backup computer
 
  4.00 out of 4
1/22/2015 12:57:50 PM I am satisfied with this HP laptop computer.
 
  4.00 out of 4
1/30/2015 3:13:24 PM only had it for just over 1 year. Works great
 
  4.00 out of 4
8/3/2014 11:15:57 PM its brand new, just wantedd to use pcmatic. like you say on fox news you are AMERICAN
 
  4.00 out of 4
7/7/2014 8:11:41 PM 232
 
  4.00 out of 4
5/11/2014 4:05:10 PM Lots of features.
 
  4.00 out of 4
5/12/2014 9:06:16 AM HP Envy 17 Laptop works great
 
  4.00 out of 4
5/23/2014 8:55:46 PM lots of pop up ads! came from something I downloaded.
 
  4.00 out of 4
1/9/2014 10:24:24 PM hh
 
  4.00 out of 4
1/21/2014 8:52:17 PM New Inter core i7 computer
 
  4.00 out of 4
2/10/2014 6:15:13 PM this is brand new as of Jan 2014
 
  4.00 out of 4
11/30/2014 2:23:49 AM new laptop. have used pc matic on my last 4 computers and have been very satisfied.
 
  4.00 out of 4
12/5/2014 9:19:00 AM I have had it less than 2 weeks and know that of course it will run great for now......
 
  4.00 out of 4
12/7/2013 12:18:17 AM It is new to me; only one week old.
 
  4.00 out of 4
12/15/2013 10:03:48 PM the junk files and errors are removed
 
  4.00 out of 4
6/15/2013 4:52:30 PM Upgraded main HD to SSD, installed 1T second HD, added more memory, Would like better processor.
 
  4.00 out of 4
10/29/2012 5:02:21 PM Sometimes needs re-booting.
 
  4.00 out of 4
8/16/2013 3:50:34 PM Brand new so no problems yet.
 
  4.00 out of 4
4/11/2012 11:33:17 AM so far, works much better then I had imagined
 
  4.00 out of 4
5/5/2012 1:21:48 AM PC is brand new
 
  4.00 out of 4
3/17/2015 5:10:09 AM no
 
  4.00 out of 4
8/18/2015 2:57:02 PM SSD drive info
 
  4.00 out of 4
8/30/2017 8:31:58 PM works and runs great; just want protection; had kasperskey and thought i would give you a try since you were USA
 
  4.00 out of 4
1/1/2012 7:03:03 PM Brand new, works great and I want to keep it that way
 
  4.00 out of 4
9/17/2017 12:30:42 PM PC is running very slowly, iTunes, internet, etc...
 
  4.00 out of 4
10/14/2017 4:24:46 PM The size, capacity, and simplicity.
 
  4.00 out of 4
8/28/2017 9:28:43 AM very annoying malware I believe. dan
 
  3.00 out of 4
10/13/2017 3:19:21 PM seems to me this pc should be faster than it is. I have thought it is a conflict in sw when freezing up during games
 
  3.00 out of 4
1/13/2012 12:49:22 PM This is a new PC that is replacing an older DELL. I haven't worked with it much yet.
 
  3.00 out of 4
7/23/2017 10:17:40 AM Slowed down and when left unattended goes to a black screen that can only be fixed by a hard shutdown
 
  3.00 out of 4
5/15/2012 10:14:08 PM Have occasional blue screen due and lockups to video card. I Have the latest version.
 
  3.00 out of 4
6/9/2012 2:08:56 AM Nice but it creates a lot of heat and the fan is load
 
  3.00 out of 4
7/2/2017 3:28:48 PM I've had this HP Envy for a while... It still works great... I'm sold on HP and Dell...
 
  3.00 out of 4
8/30/2013 10:18:04 PM It's brand new! I still have to run it through its paces!
 
  3.00 out of 4
10/9/2014 1:06:06 PM N/A
 
  3.00 out of 4
12/10/2012 4:14:30 PM don't really know yet... haven't fixed anything
 
  3.00 out of 4
5/22/2013 3:57:10 PM It runs hot and wish there was a solution
 
  3.00 out of 4
11/4/2014 6:48:11 PM ok so far
 
  3.00 out of 4
10/20/2014 7:23:20 PM could be faster,On start up
 
  3.00 out of 4
10/27/2014 2:17:13 PM lots of pop ups
 
  3.00 out of 4
11/10/2014 2:49:16 PM i have had issues with pop ups
 
  3.00 out of 4
12/16/2014 4:37:23 PM Way too many pop ups
 
  3.00 out of 4
11/27/2013 12:16:23 PM lousy keybord...hard to read
 
  3.00 out of 4
12/9/2014 5:19:10 PM this is a 2nd scan that was recommended. I had issues with the letter "r" key, and had to reboot a lot, and the computer was running slowly.
 
  3.00 out of 4
12/28/2014 9:47:05 PM Do not like the new version of Windows.
 
  3.00 out of 4
7/12/2014 5:05:33 PM .
 
  3.00 out of 4
9/9/2014 1:28:42 PM Seems to get viruses. Have already had to send it nack once to be repaired.
 
  3.00 out of 4
7/29/2014 5:14:35 PM Brand new but slower than expected
 
  3.00 out of 4
9/24/2014 5:40:15 PM I'm satisfied but believe it could be much faster. That is the reason I've taken AVG out of my computer and gone with PC Matic. I have it on my other older computers and they are faster than this, newer computer.
 
  3.00 out of 4
8/21/2014 5:04:48 PM Windows 8 is terrible
 
  3.00 out of 4
8/25/2014 3:47:19 AM Have not had it long enough to say more
 
  3.00 out of 4
9/18/2015 7:29:06 PM Computer has been doing crazy things. Thought I had a virus. I have been using Norton.
 
  3.00 out of 4
2/20/2015 10:46:09 AM sometimes this lap top freezes if I have more than 1 web page open. Adobe flash player malfunctions often. Sometimes I get some kind of a tower stack overload message.
 
  3.00 out of 4
4/14/2015 12:22:50 PM brand new
 
  3.00 out of 4
3/20/2015 10:14:30 PM I still need my key #
 
  3.00 out of 4
3/20/2015 11:41:59 PM its decent
 
  3.00 out of 4
6/2/2015 12:55:56 PM it is new so i am still learning the ins and outs
 
  3.00 out of 4
7/26/2015 2:13:16 AM Just started using today
 
  3.00 out of 4
8/20/2015 11:08:29 AM Satisfied but it is new and loaded with junk and tons of pop ups regardless of what I do.
 
  3.00 out of 4
8/23/2015 10:54:00 PM Not sure how Windows 10 is going to work out for me as far as "targeted advertising". I don't want it.
 
  3.00 out of 4
8/27/2015 1:26:02 AM TO EARLY TO GIVE A COMPARISION TO HOW THE COMPUTER WORKS NOW COMPARED TO BEFORE PCMATIC WAS INSTALLED
 
  3.00 out of 4
8/29/2015 7:46:16 PM 8.1 is not user frienly.
 
  3.00 out of 4
9/3/2015 9:57:49 AM It is a new computer, I am still getting aquainted with it.
 
  3.00 out of 4
7/23/2015 9:27:10 AM Recently this computer has been locking up quite frequently. I moved away from McAfee to PC Matic in hopes of improved performance with regard to eliminating "lock ups".
 
  3.00 out of 4
11/15/2010 10:23:52 PM was terrific initially but once updates and patches were added various programs now act odd or stop responding
 
  3.00 out of 4
11/13/2015 4:34:58 PM looks like someone hacked into my email
 
  3.00 out of 4
11/15/2015 7:38:31 PM Don't use Wind 10. Use Google Chrome browser
 
  3.00 out of 4
11/21/2015 7:03:14 PM had to be returned due to a firmware failure
 
  3.00 out of 4
12/5/2015 10:59:54 AM I don't like Windows 10!
 
  3.00 out of 4
12/12/2015 10:42:03 PM Im having issues with the computer loading youtube videos normaly. It will freeze for about 20 seconda when loading. The screen goes black when fullscreen mode is activated.
 
  3.00 out of 4
1/23/2016 5:16:38 PM Not sure it completely clears the viruses. Computer still seems to have unusual running issues
 
  3.00 out of 4
12/13/2015 10:50:36 PM just purchased
 
  3.00 out of 4
3/1/2011 6:53:40 PM I have trouble installing new Windows 7 updates
 
  3.00 out of 4
3/15/2016 4:26:30 PM Do not like Windows 8
 
  3.00 out of 4
3/29/2016 11:33:51 PM Do not like Windows O S
 
  3.00 out of 4
4/1/2016 1:52:22 PM Had a lot of problems at first with win 8.1, even had to send unit back to company. Resently installed win 10 and so far am loving it.
 
  3.00 out of 4
4/12/2016 2:02:33 PM .
 
  3.00 out of 4
8/15/2016 3:29:27 PM I prefer windows 2007.
 
  3.00 out of 4
8/4/2016 3:21:42 PM just setting up after installing a new hard drive
 
  3.00 out of 4
1/24/2013 12:55:06 PM Overheats
 
  3.00 out of 4
11/23/2012 9:32:30 PM I am use to windows XP and now having problems operating windows 7
 
  3.00 out of 4
8/29/2016 3:04:31 PM This is a new purchase, so I'm not sure how well it works yet
 
  3.00 out of 4
9/6/2016 10:51:15 AM gotten slower since I bought it
 
  3.00 out of 4
11/10/2016 11:29:39 PM .
 
  3.00 out of 4
2/6/2017 8:09:04 AM sometimes run slowly
 
  3.00 out of 4
9/1/2013 10:57:39 AM I keep loosing my wifi connection.
 
  3.00 out of 4
1/8/2017 10:15:14 AM it tends to run slow
 
  3.00 out of 4
11/6/2013 9:43:18 PM occasional BSOD related to USB drivers
 
  3.00 out of 4
11/27/2014 7:43:48 PM Not happy with Comcast internet
 
  3.00 out of 4
6/19/2014 12:45:28 PM internet explorer audio volume has too be reset when playing videos
 
  3.00 out of 4
5/4/2017 5:50:32 PM I just started this scan, I have not seen any results as of this moment I need to mover forward throught the process here.
 
  3.00 out of 4
5/2/2017 2:13:10 PM Don't like the keyboard, don't like the auto updates.
 
  2.00 out of 4
5/17/2017 7:50:50 PM no sound
 
  2.00 out of 4
6/3/2017 5:43:20 PM I dont like this HP computer. If you close the the top it wont restart whwn you open it. You have to power off, and resart. Stupid.
 
  2.00 out of 4
6/23/2017 10:48:22 AM Very slow
 
  2.00 out of 4
1/20/2017 2:08:30 AM U just got it fixed last year and it is still not running well.
 
  2.00 out of 4
4/3/2017 12:02:40 AM I have a Dashlane and True Key, two virus in my pc, but I scanned 2 times, and it didn't get them ....
 
  2.00 out of 4
4/3/2017 7:28:33 PM Slow internet response
 
  2.00 out of 4
1/5/2013 6:43:31 PM bought it for high performance, slows down on even small tasks
 
  2.00 out of 4
11/29/2016 3:59:31 PM Windows 10 messed up this laptop and even with it going to hp It has neverbeen the same.
 
  2.00 out of 4
9/23/2016 2:20:58 PM File explorer does not work properly
 
  2.00 out of 4
10/4/2016 6:43:53 AM Since installing windows 10 my computer runs slower.
 
  2.00 out of 4
7/23/2016 5:31:56 AM freezes
 
  2.00 out of 4
4/24/2016 6:57:13 PM For the money this is a poor performing machine, my imac runs circles around it.
 
  2.00 out of 4
6/9/2016 8:59:02 PM Running too slow
 
  2.00 out of 4
3/7/2016 1:15:06 PM Having driver issues with Windows 10
 
  2.00 out of 4
2/23/2016 6:40:46 PM App is hard to understand
 
  2.00 out of 4
10/30/2015 9:07:01 PM Windows 8 is very slow
 
  2.00 out of 4
11/10/2015 12:50:29 AM just chenged to Time Warner and the new internet access they set up is Kitkat 5G. It does not get the Kitkat 5G, it only gets the Kitkat. I want wireless to be fast all the time.
 
  2.00 out of 4
7/13/2015 3:56:37 PM Won't start properly
 
  2.00 out of 4
2/12/2015 4:38:30 PM brand new, not yet thrilled with it
 
  2.00 out of 4
2/14/2015 11:37:07 AM Soon to reformat.
 
  2.00 out of 4
4/17/2015 7:17:15 PM it's slow and freezes up
 
  2.00 out of 4
1/19/2015 7:16:45 PM Slow to boot up. Slow to open applications
 
  2.00 out of 4
9/25/2014 6:49:36 PM slow speed to many pop ups
 
  2.00 out of 4
1/30/2015 8:28:42 AM brand new and very slow
 
  2.00 out of 4
8/9/2014 10:19:25 PM unwanted possible malware such as crossrider.p etc. detected many times each hour, very distracting; dangerous?
 
  2.00 out of 4
4/25/2014 10:43:41 AM Cursor freezes often
 
  2.00 out of 4
12/13/2014 1:28:09 PM It runs so hot you can barely touch the left side, since it was brand new.
 
  2.00 out of 4
11/27/2013 11:39:39 PM very slow, must restart frequently
 
  2.00 out of 4
12/8/2013 7:26:26 PM New since 30 Aug 2013 and already had to reformat hard drive.
 
  2.00 out of 4
11/17/2014 7:15:16 PM slow freezez etc
 
  2.00 out of 4
11/23/2012 3:01:19 PM Running multiple monitors via active Displayport-to-DVI dongles, and get Blue Screens of Death almost daily. Wireless adapter often dead on reboot, and needs the "Troubleshooting" procedure to reset it. Occasional BSoD when printing Acrobat documents. Touchpad stops working occasionally, then spontaneously works after a week. Too expensive a laptop to behave this way! (But when it works, I really like it.)
 
  2.00 out of 4
10/31/2014 11:08:13 PM Had problems with anti virus programs. Annoying pop ups.
 
  2.00 out of 4
11/5/2014 10:38:36 PM Slow, locking up. freezing, Blue Screen of Death, etc
 
  2.00 out of 4
6/29/2014 3:37:41 AM Windows 8 is not configured for PCMatic....
 
  2.00 out of 4
3/29/2017 8:02:19 PM Can do basic tasks without issue but is supposed to be a laptop for gaming and can't run the most basic games without constant and awful lag.
 
  2.00 out of 4
6/29/2017 8:20:16 PM it is too slow.
 
  2.00 out of 4
6/29/2017 9:36:00 PM Having issues with operating system being corrupt. Malware issues.
 
  2.00 out of 4
4/27/2011 9:43:38 AM slow, reboots for no reason, runs very hot
 
  2.00 out of 4
7/23/2017 6:52:45 PM has always lacked performance
 
  2.00 out of 4
8/11/2017 5:37:26 PM The touch pad needs to be centered instead of being off center to the left. It causes right mouse button all the time.
 
  2.00 out of 4
11/24/2012 4:34:02 PM It's too slow and when typing fast the cursor just jumps all over and messes up emails and work. HP wanted me to backup my files and let them wipe it out and start over after hours of phone calls with tech support
 
  1.00 out of 4
6/17/2014 12:56:24 PM can not uninstall flash player pro, reading emILS ARE INTERRUPTED EVERY 15 SECONDS!
 
  1.00 out of 4
7/28/2014 6:31:09 PM missing toolbars on internet explorer slow crashes
 
  1.00 out of 4
4/30/2015 7:57:44 PM Easy to navigate. Like the big screen and its just a sexy laptop
 
  1.00 out of 4
6/2/2015 3:09:48 PM the screen blacks out
 
  1.00 out of 4
6/17/2015 1:18:48 PM slow stops blue screen with a call tech support number it is shit.
 
  1.00 out of 4
10/20/2015 9:42:42 AM My pc is still running slow
 
  1.00 out of 4
6/26/2011 3:04:36 PM High CPU usage reported in task manager when system idle process is at 98% - CPU core temperature hits 95 degrees Centigrade regularly during light use (two Chrome windows). Possible hardware fault, returning to manufacturer.
 
  1.00 out of 4
4/29/2016 2:26:04 PM runs extremely slow
 
  1.00 out of 4
5/10/2016 10:37:01 AM reboots without warning
 
  1.00 out of 4
1/1/2014 11:02:00 PM HP Envy 17 inch
 
  1.00 out of 4
4/25/2017 10:32:22 AM flipbook creatot will not open
 
  1.00 out of 4