PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.
To make your own comment about your PC and to find out how to make your computer faster, try running our Free PC Matic Scan.
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Total Votes: 1401 | |
| 2% |
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| 8% |
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| 48% |
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| 42% |
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| Date | Comments | Satisfaction |
|---|---|---|
| 2/11/2013 8:35:13 PM | . |
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| 10/3/2012 10:37:59 AM | uiuuk |
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| 3/31/2011 12:20:32 AM | as of today this PC was running bad ..now its going to fast .....I live it. |
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| 1/16/2013 3:37:54 PM |
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| 2/22/2013 6:46:56 PM | I love my Dell Computer. I have just been dealing with Internet Explorer shut downs and slow processing |
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| 7/20/2010 1:43:44 AM | I love this laptop! I never use my desk computer anymore because it is sooooooooo slow and this is awesome. |
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| 11/4/2009 2:48:40 PM | New computer |
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| 1/20/2010 8:21:01 PM | security portion of the program is not enabled - Why? /when I purchased the program the technician said I needed the security section because my computer had been infected with a spy program. |
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| 9/8/2012 11:41:18 AM | Great |
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| 9/25/2012 7:22:47 PM | NEEDS TO RUN FASTER |
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| 2/25/2011 12:57:33 PM | I love this computer. Just want to insure that it continues to run properly. |
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| 10/2/2012 8:16:50 PM | kljok |
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| 10/14/2012 4:45:15 PM | its my first and i enjoy this computer very much |
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| 12/10/2010 1:24:28 PM | Very satisfied |
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| 12/18/2009 4:51:52 PM | Just brought it |
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| 1/31/2010 7:10:58 PM | This is a new Dell laptop and performs perfectly. |
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| 12/15/2010 3:18:31 PM | This laptop is very powerful, performs exceptionally well, and is less than a year old. |
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| 2/26/2010 12:09:53 PM | I HAVE HAD 3 DESK TOP COMPUTER AND THIS IS MY FIRST LAPTOP OVERALL I HAVE BEEN PLASED WITH EACH ONE OF MY COMPUTERS. NOW I ONLY HAVE ONE DESITOP AND THIS LAPTOP. IF THEY CONTINUE TO NOT GIVE ME A LOT OF PROBLEMS THAT WILL BE GREAT, I FEEL THEY WILL THAT IS WHY WHEN I BOUGHT THIS LAPTOP IN JANUARY I BOUGHT ANOTHER DELL |
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| 2/22/2010 1:16:21 PM | purchased through dell outlet as a refurbished laptop |
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| 1/7/2011 10:26:32 AM | none4 |
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| 12/3/2012 11:46:36 AM | . |
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| 4/15/2010 10:31:44 AM | brand new |
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| 10/6/2011 2:34:13 PM | i used PC Matic on my first lap top and liked it, and has done a very good job on this one as well... |
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| 9/25/2012 10:43:13 PM | Never really have to worry about it , I also dropped it and it still is running great. |
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| 6/9/2012 6:33:26 AM | . |
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| 5/22/2010 7:57:35 AM | ITS VERY GOOD AND IM VERY SATISFIED WITH IT |
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| 5/8/2013 5:34:44 PM | e |
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| 12/31/2010 11:11:12 PM | it runs slow on the net and the games on it laptop |
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| 10/19/2011 3:47:18 PM | Excellent computer with large screen |
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| 5/28/2013 7:13:48 PM | My son gave it to me recently and it was terrible so I reloaded windows today and it is better..I answered NO to the questions below but before today it was YES to both questions. |
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| 5/9/2011 1:39:26 AM | having problems using the external dvd r drive. I thought it was a problem with the hardware itself so i exchanged it and still having the same problems which was fails to write video files onto disc. it also does some funky behavior at start up comes up with an error loading the dock and ia starcom stops working |
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| 6/30/2010 6:17:56 PM | Need magnifier with some e-mail text |
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| 5/12/2012 8:08:58 AM | y |
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| 3/21/2010 1:01:18 AM | new computer. Just checking it out. |
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| 5/23/2010 3:41:24 AM | stürtzt im Spiel öffter ab und ist auch oft langsam und hat sehr oft Fehletmeldungen |
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| 5/3/2010 7:52:34 PM | runs slow and boot up takes too long for a new computer |
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| 5/25/2013 5:14:18 PM | . |
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| 2/4/2011 12:19:11 PM | ready dont know yet |
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| 4/20/2011 1:46:25 AM | BUT LATELY GETTING LOTS OF POPUPS. HAVE TO "GO BACK" AND CLICK ON THE LINK AGAIN TO GET THE ACTUAL LINK. |
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| 5/5/2010 8:07:44 AM | New machine, new OS, give it time.... Unexpected crashes from time to time! |
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| 1/17/2013 11:52:36 AM | . |
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| 1/18/2013 1:40:59 AM | difficulty connecting to cisco 64 bit vpn 5.0 |
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| 6/6/2011 7:18:38 AM | Often does not shut down |
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| 5/12/2013 9:17:24 PM | It seems like there are problems with connecting with internet. |
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| 2/12/2013 6:27:46 PM | . |
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| 1/3/2013 6:34:01 PM | Always want computers to run faster. |
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| 3/16/2011 8:27:39 PM | I tend to add to many things to it, then itend to mess it up when I go to remove them. |
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| 8/11/2010 6:14:47 PM | Have had some hacking issues lately. |
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| 8/22/2012 11:51:24 AM | na |
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| 7/25/2010 2:17:42 PM | Just about a week ago my pc has become very slow. |
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| 10/19/2012 9:19:24 PM | I just purchased the product the product. |
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| 7/2/2011 3:40:35 PM | poor internet signal |
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| 12/19/2012 1:12:59 PM | Wireless and have had little problems with is until recently with regard to speed and freezing. |
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| 12/27/2009 9:14:20 PM | new machine |
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| 8/10/2012 9:32:18 AM | na |
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| 3/14/2011 9:52:33 PM | works well |
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| 1/11/2011 6:29:16 PM | starting to run slow...much slower start-up |
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| 10/12/2012 11:03:21 AM | . |
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| 2/11/2011 3:27:53 PM | slow startup |
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| 10/7/2010 1:30:06 PM | The charger died but Dell sent me a new one within 2 days. I guess because it was still under their 1 yr. warranty |
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| 1/8/2010 9:13:50 AM | This machine is brand new, so haven't used it yet. I use pc pit stop to help tune |
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| 10/31/2010 12:19:12 PM | bilder werden nicht angezeigt |
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| 5/20/2010 1:02:15 PM | It's gotten a bit slow |
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| 10/22/2010 10:24:31 AM | seems to have unfinished updates for windows and security system. |
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| 1/9/2010 8:50:33 AM | I answered yes about the rebooting..because I had to do a lot of that at first...it has seemed to get better over time..but I was extremely frustrated at first! |
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| 11/26/2012 11:12:31 AM | it has been a good computer |
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| 10/5/2012 10:40:53 PM | na |
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| 11/7/2012 10:31:08 AM | na |
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| 9/10/2012 12:52:13 PM | works perfectly fine most of the time, then randomly slows up, freezes requiring frequent re boots |
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| 9/11/2012 4:36:06 PM | yahoo mail keeps freezing during typing and when clicking on 'send' or 'inbox' etc. |
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| 6/20/2012 8:40:13 PM | Starting to ru;n slowly. |
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| 5/25/2010 5:41:20 PM | new to windows 7 so im not sure whats going on but i do feel like its a little slow |
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| 2/25/2011 8:20:09 PM | Don't like lotsof fearures such as dvd recorder. |
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| 4/6/2010 5:58:07 PM | intermittent script error messages |
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| 6/7/2011 7:06:14 PM | Recovering from hard drive crash |
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| 9/6/2010 8:08:35 PM | Computer is great when it works well. I use it for a home-based business and to communicate with my wife who is overseas. It does sometimes lock up and require reboots. |
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| 9/6/2010 10:05:29 AM | good for browsing |
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| 12/27/2009 8:57:22 PM | new and untested |
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| 2/22/2013 1:59:56 PM | hi |
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| 11/12/2012 8:25:36 AM | takes a long time to get online sometimes and runs VERY slowly |
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| 11/10/2009 1:57:36 PM | OK but having trouble with dvd/cd drive locking up |
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| 9/17/2012 10:41:48 AM | na |
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| 12/13/2012 9:51:12 PM | I would never buy a Dell again...and my next computer will be a desktop, not a laptop. I do not like bothering to carry a computer around so I always keep my computer in a stationary place. |
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| 7/30/2011 8:56:40 AM | Satisfied with the pc. But lots of problems with computer freezing up & constant re-starts. Very slow running. |
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| 6/14/2011 3:51:50 PM | IE shows problematic often |
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| 12/3/2010 11:38:26 AM | Not all programs work on my laptop whereas my friend has the same laptop and it works on his. E.g. Paint.net and visual studio |
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| 10/6/2011 11:56:36 PM | The system is slow, also I some times have a problem opening programs. |
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| 1/14/2012 7:34:09 AM | Cant watch videos. Freezes while watching. Cant download upgrades on my IPad and ITunes |
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| 12/26/2011 8:28:45 PM | worked well at first but has become very slow |
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| 2/21/2012 9:52:22 AM | Computer was GREAT when new--Now Slow |
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| 4/4/2010 11:48:56 AM | i want it to run fast again. also would like all the corrupted file eradicated. |
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| 4/4/2010 2:04:32 PM | I want errors and junk mail gone |
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| 4/21/2012 6:32:48 PM | Computer has had numerous problems since purchased. |
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| 1/14/2012 8:35:19 PM | Seems to run slowly. |
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| 1/29/2011 9:52:48 PM | too slow |
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| 3/3/2010 3:28:54 PM | when left alone for 10 mins mouse can be moved but cant click to open anything |
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| 6/7/2013 11:34:38 PM | Runs very slowly |
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| 9/29/2012 10:37:07 AM | Slow start up and perfomance on net slow |
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| 7/30/2012 8:27:09 PM | Computer runs slow. Dell repair services removed the backup drive and most of the programs I had installed. |
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| 5/19/2010 7:15:11 AM | windows7 not compatible with excel XP |
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| 12/7/2010 10:01:13 PM | slow streaming video-slow internet |
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| 4/24/2011 9:11:09 PM | not able to update windows |
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| 10/15/2010 3:18:05 PM | Internet programs freezing up. |
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| 5/4/2011 1:03:26 PM | too slow |
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| 8/11/2012 5:41:25 PM | I want to reboot back to the original from factory. I have no reboot disc and Dell doesnt have a backup disc available for me to use. My OEM programs have lost and unable to find them. It appears that there are programs prelaoded to run that have changed everything. something dto do with png files that mask over so I am unable to see the original files. I want it back to factory. I'm the only user now. Prior I had 2 users. |
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| 12/15/2010 8:31:53 PM | Very slow streaming video on internet |
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| 12/13/2012 10:55:21 PM | I can't get the add ons to work@@ |
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| 4/16/2011 5:01:57 PM | slow and unstable connection |
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| 2/10/2011 12:12:23 AM | wireless keeps dropping connections to modem. |
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| 3/25/2011 12:31:35 PM | i WAS SATISFIED WITH MY COMPUTER AT FIRST BUT THEN I STARTED HAVING PROBLEMS WITH LOCKIN UP, MAIL FAILURE NOTICES THAT I DIDN'T DO & DISAPPEARING EMAILS |
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| 6/18/2011 8:58:41 AM | Runs slow |
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| 12/30/2012 7:26:37 PM | very slow |
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| 3/3/2013 11:08:06 PM | Have to reboot alot. |
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| 3/14/2010 6:29:03 AM | Brand new. So need to use if for a couple of days. So far I love it. |
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| 12/18/2012 1:02:41 PM | hard drive, motherboard & soundcard replaced. Total install reload for third time |
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| 1/12/2012 1:40:23 PM | This is the first time I have used it |
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| 7/9/2010 8:25:40 AM | SLOW SWITCHING PROGRAMS, |
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| 8/4/2012 8:09:03 PM | My computer still has a virus, locks up, runs slower, logging on is still a problem. PC Matic has not fixed any of my problems as stated on your tv add. Please reund our complete amount charged on our american express!!!!! Thanks Lou Oliveros |
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| 9/18/2012 8:13:53 PM | hard drive failed |
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| 3/7/2011 7:52:16 PM | It runs slowly some of the time and frezzes about 3 times and hour. |
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