PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.
To make your own comment about your PC and to find out how to make your computer faster, try running our Free PC Matic Scan.
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Total Votes: 2142 | |
| 2% |
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| 9% |
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| 54% |
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| 36% |
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| Date | Comments | Satisfaction |
|---|---|---|
| 2/23/2011 11:42:23 PM | es de lo mejor |
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| 1/11/2012 11:28:40 AM | Win 7 Security |
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| 12/3/2010 10:36:35 AM | Internet keeps cutting off. Can't download CA Security. |
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| 12/12/2009 7:02:58 AM | Works very well, stunning display and good quality keyboard. Fast and no problems at all. |
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| 12/27/2009 6:51:44 PM | This computer is run by Time Warner Cable |
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| 12/27/2009 11:21:12 AM | This computer is run by Time Warner Cable |
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| 8/1/2010 8:30:26 PM | It is running slow when dowloading. |
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| 11/28/2009 12:17:16 PM | NA |
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| 12/10/2009 1:30:40 AM | Brand new laptop, much faster than desktop being replaced (about 7 years old). Cost of laptop is about equal of what upgrades needed on desktop would have been - plus I get a 2 year warranty and mobility!! |
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| 3/1/2011 9:28:19 PM | Very happy with this computer |
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| 11/5/2009 12:27:27 PM | Very satisfied and no problems to report at this time. I have had this computer for about 3-4 months and am very satisfied with it. I just put Window's 7 on and will see how well that will run. |
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| 3/19/2010 7:57:45 PM | This computer always asking for blank cd |
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| 3/10/2010 2:24:36 PM | Runs quickly - easy to use |
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| 3/9/2010 10:40:32 PM | awsome |
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| 10/21/2010 6:53:00 AM | Issue with the scrolling feature on the computer. |
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| 8/19/2010 9:29:54 PM | computer runs too slow on email and internet |
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| 10/14/2012 5:17:17 PM | Great Performance |
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| 1/8/2010 7:09:14 AM | None. |
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| 9/23/2009 4:22:30 PM | sometimes it doesnt shut down completely |
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| 12/13/2009 9:11:10 PM | i like it alot... |
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| 11/24/2009 9:21:19 AM | This is a brand new computer purchased in November of 2009. |
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| 12/7/2010 8:04:50 PM | I am so satisfied, I have purchased 2 of them. |
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| 10/31/2010 10:08:57 AM | This PC is ea new Dell Computer, excellent. |
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| 5/30/2010 11:37:09 AM | Window has been unable to start. it will only run in safe-mode |
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| 7/8/2010 12:31:36 PM | hh |
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| 11/19/2012 2:16:30 PM | tHANK YOU. yOUR EXCEPTIONAL HELP IS APPRECIATED. |
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| 2/22/2010 11:29:36 AM | as |
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| 5/27/2013 11:50:04 AM | 1 |
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| 1/27/2013 4:28:23 PM | a |
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| 3/8/2010 3:03:39 PM | brand new Dell laptop and already have had lockups and not as fast as I thought it would be |
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| 12/30/2010 8:44:08 PM | I have had security shiel plaguing my computer any suggestions? |
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| 3/29/2010 10:29:35 AM | huong |
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| 4/8/2011 1:03:11 PM | edd |
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| 1/27/2011 3:02:28 PM | I think this is the best labtop I ever had |
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| 4/29/2010 8:10:55 PM | I have trouble with my HP Deskjet 940C printer |
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| 1/11/2013 12:07:29 PM | n/a |
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| 2/17/2010 1:06:06 AM | Takes a lot of time for it to get to the websites anymore. It use to be faster. |
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| 3/2/2010 10:00:07 PM | internet freezes on websites with music or videos |
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| 7/15/2012 9:42:11 PM | satified |
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| 8/28/2009 12:44:43 PM | two days ago windows shutdown with blue screen, updates have been re-run and just looking for any issues. Note: no problems on shutdown for the last 4 hours, maybe pc is good tp go? |
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| 11/30/2009 7:37:07 PM | removed live messenger which kept not beeing recognised |
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| 5/22/2010 8:46:53 AM | It just seems to be running slowly. |
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| 2/14/2011 6:41:39 PM | It has grown slow but it still does the job. |
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| 3/15/2010 6:27:15 PM | It works fine for what I need to do. |
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| 7/7/2009 10:50:20 PM | brand new computer, just checking against pc pitstop and looking to see what recomendations pc pitstop makes to improve performance and find un needed programs running |
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| 8/15/2009 9:57:39 PM | Keyboard not responsive as it should be,mistypes,etc. |
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| 2/27/2010 6:34:35 AM | 64 bit issues |
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| 4/25/2010 11:36:21 AM | ?? |
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| 2/14/2011 1:28:31 PM | N/A |
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| 3/26/2010 7:35:18 PM | I do not know if I like this or not because this pop-up is preventing me from viewing the results of the scan. |
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| 4/15/2010 8:38:32 PM | I installed Windows updates and they were NOT compatable with Windows 7, which caused a problem in me not being able to boot up my computer. I had to pay for software troubleshooting, which was several hundred dollars. I was NOT happy. This computer is only 2 months old, and this was a Windows Updates |
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| 2/9/2011 12:46:29 AM | ??????????????????????????????????????????? |
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| 2/25/2011 10:49:19 AM | much faster than old one I have. just adding this one as one of my 5 intallations |
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| 2/7/2011 4:48:54 PM | one of the ubs ports doesn't work |
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| 1/14/2011 2:08:33 PM | drops internet connection |
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| 1/4/2011 11:44:59 AM | decent computer |
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| 4/21/2010 1:25:12 AM | can't use my disks for games |
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| 3/17/2013 6:17:31 PM | hi |
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| 5/6/2011 7:17:41 PM | It seems to be running slow or stalling lately |
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| 3/7/2010 4:00:47 PM | will not update windows or download some programs from internet |
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| 1/14/2011 12:41:08 PM | 3r53yrtu |
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| 3/21/2010 8:39:13 AM | hjbsdCLBDC |
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| 4/11/2010 5:46:40 PM | sometimes the keys pressed do not type letters or insert spaces |
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| 4/12/2010 3:09:27 AM | Haven't been able to use yet. |
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| 4/15/2010 8:33:11 PM | I installed Windows updates and they were NOT compatable with Windows 7, which caused a problem in me not being able to boot up my computer. I had to pay for software troubleshooting, which was several hundred dollars. I was NOT happy. This computer is only 2 months old, and this was a Windows Updates |
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| 4/2/2010 7:46:58 PM | ????????????? |
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| 8/6/2012 3:22:23 PM | Just reformatted hard drive to improve performance. Now it is at a satisfactory speed. |
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| 3/30/2010 8:18:30 AM | Its new |
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| 11/15/2010 5:29:25 PM | It is a great computer Complex but yet simple to use |
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| 8/22/2012 3:58:05 PM | na |
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| 1/14/2011 5:18:00 PM | drops internet connection |
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| 3/14/2011 5:06:24 PM | lk;lk, |
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| 1/25/2011 2:27:30 PM | I'm not really sure what it did. I didn't see any results from the scan so I don't have an opinion. |
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| 1/6/2011 6:28:31 PM | This computer will burn a CD that can be played on this computer but no other. I also am not able to access the internet right now. I have MCAfee virus protection but I believe something was PHYISHING and infected my computer. |
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| 10/30/2010 4:36:45 PM | the conputer keeps disconnecting from the wireless |
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| 11/10/2010 10:11:50 AM | Can't scan files. It goes to 25% and quits. Have tried running full scan several times. Always quits around the 25%. |
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| 6/30/2010 5:13:52 PM | hbmgchjk |
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| 12/28/2009 5:27:56 PM | the built in web cam doesn't work gives a bad usb port message |
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| 2/14/2010 12:26:05 PM | PROBLEMS DOWNLOADING FROM EMAILS |
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| 2/15/2010 12:02:32 AM | SLOW. |
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| 12/19/2009 5:22:45 PM | There are issues with Windows 7 using FLash Player and Active X add-in in Internet Explorer. |
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| 1/12/2010 8:50:36 PM | I've been getting blue screens lately and that has been a big annoyance. |
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| 1/17/2010 5:40:00 PM | I hace not had it that long but it does loock for no reason |
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| 5/15/2010 11:31:16 PM | ???PC????????? |
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| 9/9/2010 8:37:57 PM | The internet connection randomly disconnects. |
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| 1/9/2010 10:43:47 PM | TOO SLOW |
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| 6/27/2012 5:19:07 PM | FGHFGHFGH |
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| 6/27/2012 5:46:35 PM | na |
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| 1/20/2010 3:05:10 PM | says not responding often |
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| 1/1/2010 1:13:18 PM | brand new-much better keyboard, monitor and less heat. I would like less data fragmentation. |
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| 12/24/2010 3:36:18 AM | ?????? |
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| 2/25/2011 10:42:53 PM | This particular model of Dell Studio has given me problems since purchased one year ago. |
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| 2/3/2010 9:21:56 PM | the only complaint I have is the dvd software, it has gliches. |
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| 10/12/2012 9:07:46 PM | slow, slow, slow |
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| 11/26/2012 10:48:57 AM | . |
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| 11/24/2010 10:15:42 PM | A lot of buffering when trying to watch videos on the internet. |
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| 11/12/2010 4:17:21 AM | asasasasas |
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| 1/18/2011 10:58:20 AM | do not know yet |
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| 9/18/2012 1:22:55 PM | recently this computer has to be re-started a lot in order to fix shaky web sites such as face book, didnt use to be this way. |
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| 3/23/2010 1:09:27 AM | satisfied |
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| 2/26/2010 3:07:48 AM | purchased last year want to keep it running at its best |
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| 2/28/2010 10:38:30 PM | it was bought last year want to keep it running well |
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| 9/12/2011 7:27:54 PM | Worked fairly well but has always had a problem with downloading video and watching video then would go into a lot of video buffering. Would also lock-up when after winning a Free Cell Game. Very annoying! |
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| 11/29/2009 12:12:13 AM | new machine --2days |
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| 1/21/2010 1:38:42 PM | The computer locks up during emails. |
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| 11/4/2009 10:59:03 AM | NOTHING |
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| 11/5/2009 12:35:51 AM | it is relativelynew and lightly loaded |
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| 11/11/2009 4:23:44 PM | Does not include disk activity lights, cap lights or any other lights. I fell Dell guffed on that. |
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| 4/8/2010 4:56:12 AM | Occasional, random, freezes are annoying - if not for that I would be very happy with this machine |
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| 2/22/2011 4:26:55 PM | freezes very often |
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| 12/28/2009 4:42:19 AM | brand new-much better keyboard, monitor and less heat. |
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| 11/19/2012 5:57:36 PM | IT WAS FAST AT ONE TIME |
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| 11/20/2012 6:30:42 PM | Downloads are slow. |
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| 11/5/2009 4:53:42 PM | I wish it were a bit faster and had top graphics. |
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| 10/29/2010 4:12:15 PM | no support at all from Microsoft also Windows live stuff stinks!!! |
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| 11/23/2012 9:37:05 PM | for an out of date PC it is going OK |
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| 8/24/2009 1:13:50 PM | I am having trouble staying online by wirelss. It is not the wireless network |
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| 12/7/2010 8:16:43 AM | Sometimes it times ot for no particular reason. Sometimes it takes a long time to boot up or start programs. |
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| 3/25/2013 3:30:15 PM | This computer has been pretty much trouble free and works well. I currently use this to run QuickBooks for my business. I have not had any real issues with it so far, but would like to keep it safe and trouble free. |
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| 2/27/2012 7:47:08 AM | Wish it would boot faster, email many times stalls and needs to be restarted. |
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| 4/23/2012 10:48:17 AM | slow and the battery did not last. |
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| 3/12/2012 5:34:16 PM | Slow and stops a lot when playing videos |
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| 5/26/2011 8:46:18 PM | Its a Dell and I have come to realize that Dell computers have very poor preformance, blue screens and very slow performance. To get it runnning again to where it is usable and fast I must do all the maitinance myself, Dell does not care to help their customers either. I will never buy a dell again and I advise all others to never buy Dell aswell. |
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| 2/7/2010 7:24:37 PM | It is incredible how the hard drive of my brand new laptop failed and I had to replace it within the first two months of purchase. Then the new drive also gives me problems. The laptop now has become slow and the PC tune up which I purchased at Dell's advice also does not recognize the Mcafee antivirus. The laptop takes a long time to boot. Sometimes the AC Adapter not found message comes. In a way it has become very unreliable. Any message can pop up anytime and stop me from doing my work. |
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| 11/7/2010 2:42:16 PM | gets screwed up a lot |
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| 3/26/2012 10:02:15 AM | Its very slow |
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| 9/19/2012 9:30:40 PM | running slow |
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| 11/16/2011 8:38:17 AM | slow connecting and lose the connection at times. |
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| 11/17/2011 1:48:46 PM | runs slow, |
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| 8/5/2011 8:46:04 PM | Performance has dropped notably since purchase, overheating has become a problem as well as battery is notably weaker. |
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| 11/20/2012 9:06:58 PM | It locks up continualy and internet is very slow. |
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| 1/15/2013 7:14:17 PM | Has progressively gotten slower and slower. takes forever to boot. |
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| 8/17/2010 10:12:22 PM | Its slow and locks up a lot. |
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| 3/22/2011 9:20:44 PM | lot of flash player issues |
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| 3/9/2013 1:11:30 PM | I have a specific problem with Itunes. It worked fine whe I first dowloadied it but not I have trouble opening it due to a configuration problem in that I apparently receive a update and the Itunes program requires a previous MS program version, |
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| 9/3/2011 11:35:52 AM | very slow freezes up alot |
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| 10/13/2012 12:29:34 PM | It ran fine up until about 6 months ago. |
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| 10/14/2012 5:23:22 PM | Haven't had a chance to test yet |
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| 11/6/2012 10:01:15 PM | Frequent messages that internet has stopped working. |
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| 2/1/2011 11:21:31 PM | it has been a problem from the beginning |
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| 8/1/2012 7:40:49 PM | Problems when booting up |
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| 2/10/2011 5:16:32 PM | High memory usage Internet Explorer stops responding frequently multimedia apps freeze |
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| 1/9/2010 10:52:03 AM | Automatic Windows updates have caused frequent problems with the ability to maintain settings. Wireless internet connection has been a big problem, mainly due to settings that have changed due to automatic updates that were installed. |
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| 1/1/2010 7:15:42 AM | yes |
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| 1/13/2010 2:02:11 PM | First laptop with Windows7 home premium. Cannot use many of my old 32bit programs. Should have bought W7 professional so I could switch to virtual Windows XP. Big mistake! |
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| 2/15/2010 11:22:37 AM | jjfrdj |
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| 5/25/2012 11:46:54 AM | It is very sluggish when on the internet. It also is sluggish when going in and out of files. I do the defrag regularly and try to keep the history clear. But, it is still sluggish. |
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| 1/31/2010 3:44:31 PM | s |
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| 7/1/2010 12:05:55 AM | very slow |
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| 12/21/2010 7:58:01 AM | It is SLOW and skips letters being typed. |
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| 4/12/2013 11:39:02 AM | use to be good but locks up alot now |
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| 3/24/2011 9:56:29 PM | pc crashes |
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| 12/21/2012 10:14:17 AM | programs do not run properly at times |
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| 12/19/2010 3:04:57 AM | hackers |
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| 9/11/2009 9:22:59 AM | keyboard does not work well |
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| 3/12/2010 5:47:09 PM | Computer runs slow and gets bogged down easily. |
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| 10/13/2011 7:18:12 AM | Not very. I just had to replace my hard drive and Dell tells me I would have to reinstall the Operating System to get rid of some issue I have with the keyboard. I chose to live with the issues rather than fiddle with the OS |
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| 6/4/2013 7:28:13 PM | This computer takes forever to boot up and frequently freezes during use requireing a reboot. |
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| 1/30/2011 5:12:30 PM | watching streaming videos is so slow |
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| 12/15/2010 11:32:25 PM | PC starts and runs slowly. |
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| 3/19/2010 6:29:18 PM | N/A - Operating System |
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| 4/10/2010 3:50:01 AM | ?????????????? |
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| 5/25/2010 8:42:18 AM | laptop gets very hot very quickly |
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| 4/21/2010 9:09:49 AM | ????? |
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| 3/26/2010 6:52:30 PM | if i start the computer normaly its very very slow and i cant do anything.... if i start it in safe mode or safe mode with networking it works fine and fast |
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| 2/23/2010 7:55:59 PM | cant print,slow,having trouble burning cds |
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| 4/12/2010 8:44:35 PM | running slowly |
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| 3/16/2011 8:16:01 PM | I have had 3 new hard drives and I'm afraid it is about to crash again. |
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| 12/4/2012 7:43:20 PM | IT SEEMS TO JUST 'HANG' WITH NO RESPONSE. E.G. IF I AM TYPING SOMETHING ON THE INTERNET (FACEBOOK) IT WILL TAKE SEVERAL SECONDS TO VISIBLY DISPLAY WHAT I AM TYPING. MY PC RUNS VERY SLOW. |
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| 7/8/2010 7:53:47 PM | Not the computer itself, per se, just that I can't get it to run properly. It's way slower than it should be. Not only that but there is an old gsme (came out in 2004) which my computer is not fully compatible with. It runs, but crashes often. |
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| 6/27/2010 6:49:24 PM | too many glitches. always doing something different.. freezes up too often and can only be restarted by shutting down with the power switch. |
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| 9/28/2010 6:57:32 PM | is old |
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| 5/20/2010 11:31:09 AM | When I received this refurbished computer, it had several problems that should have been identified before sending it to me. |
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| 9/16/2009 3:38:52 PM | THIS COMPUTER (DELL STUDIO 15 ) TAKES FOREVER TO BOOT UP.. THE SLOWEST COMPUTER I HAVE EVER SEEN TO BOOT UP AND GET GOING.. AND ITS BRAND NEW I HAVE ONLY HAD IT ABOUT A WEEK |
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| 1/10/2013 1:21:19 AM | my lap top still performing the same!!! |
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| 9/20/2009 5:40:14 AM | it takes forever for this thing to boot up and it keeps trying to insstall the same update from microsoft but never seems to be able to so its constantly telling me i have updates to install but it cant install them |
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| 11/28/2011 7:42:30 PM | hinges are broken the charger does not stay in |
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| 12/1/2009 9:08:53 PM | This slow response and lockups started only a week ago. Until then, it has worked nicely. |
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