Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer
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Welcome to the HP Satisfaction Reviews
PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.
To make your own comment about your PC and to find out how to make your computer faster, try running our Free PC Matic Scan.
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HP pavilion dv9500 notebook pc Satisfaction Reviews
Average Satisfaction
3.05 out of 4
Percent Freezing
31%
Percent Slow
56%
Percent Freezing
31%
Percent Slow
56%
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Total Votes: 2674 | |
| 2% |
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| 15% |
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| 59% |
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| 24% |
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| Date | Comments | Satisfaction |
|---|---|---|
| 3/19/2012 10:46:20 AM | i have gotten frquent viruses and my disk drive doesn't work |
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| 4/14/2010 10:13:57 AM | Banque Populaire du Nord. |
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| 4/6/2010 3:48:14 PM | except battery only lasts 15 minutes |
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| 12/13/2008 2:49:43 PM | Excellent, very fast - shame about Vista that it came pre-installed with |
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| 11/3/2009 6:15:36 AM | it works for my needs |
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| 11/17/2010 7:11:47 PM | fv |
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| 1/14/2010 7:16:15 AM | Sehr klasse. |
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| 3/26/2010 8:53:47 PM | me pasa que voy a habrir cualqueir inicio como panel control y me dice que debot ner un apqeute que s ellama msi y nos euqe e s |
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| 1/8/2010 1:18:08 PM | Could`nt find any better! |
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| 2/3/2011 4:44:01 PM | no administrative privliges... start menu disappears.. might have a virus |
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| 11/13/2010 3:29:35 AM | habe treiberpropleme,wenn ich hdmi kabel vom fernseh einstecke stürzt pc ab bluesscrin fehler |
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| 2/19/2011 10:34:03 AM | HP has in past been very good about help, periodic tune-ups, has resisted slow downs much better than Dell units in past. Dell help has been awful in my mind. I'm stuck with MSFT and don't like them but not DELL. I would be with MAC in a heart beat if they handled programs I need. Linus OS I believe the name is would take over the PC world and run MSFT off the planet in heart beat because its so efficient and crash-less if they would only write the programs to take over from MSFT |
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| 2/25/2011 10:36:59 AM | The dvd drive is not working I am told it should be replaced, I can't understand because we haven't used it sence purchase except downloading our first set up. I have used an external cd drive to download this program. |
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| 2/25/2011 11:23:46 AM | This is an HP laptop |
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| 4/7/2010 12:18:46 PM | If this works I will be appreciative. |
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| 11/28/2009 5:29:57 PM | ... |
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| 2/16/2011 6:05:00 PM | im very happy with this unit |
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| 10/29/2010 6:44:58 PM | I've owned this compute for over 3 years and it has performed well when I keep it cleaned up. |
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| 10/12/2010 2:25:21 PM | excellent comp. except that it's taking too long to boot-up |
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| 4/25/2010 6:27:06 AM | 72tarmo |
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| 10/15/2011 6:35:33 AM | There is alot of programs that continue to run when turning on the comupter. i would like to no longer see the java, windows etc. icons on the bottom right hand corner of my screen unless i start them manualy. |
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| 5/19/2009 12:42:28 PM | Hate Vista |
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| 3/11/2010 12:34:54 PM | Since i put a new memory and ram i haven't had any lockups or slow running since. |
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| 12/12/2010 5:16:38 PM | It has been very dependable. Only concern is HS Internet is too slow using a Sprint MIFI card. |
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| 6/15/2009 8:18:31 AM | Useful in scientific work as well as an "entertainment" PC (has 17-inch UltraBright widescreen) |
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| 12/13/2010 2:13:34 PM | merci boukou pour equipe pc pitstop |
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| 2/25/2011 3:30:22 AM | I currently have a virus that is redirecting search engines. |
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| 7/15/2010 12:12:18 PM | Runs out of memory and hangs sometimes when multitasking |
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| 8/11/2010 7:09:19 AM | starts slowly at times |
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| 7/23/2010 8:30:58 PM | Problems with Windows Vista, Outlook 2007 |
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| 11/30/2011 9:54:55 PM | i downloaded windows 7 and lost my personal programs |
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| 9/27/2012 3:36:34 PM | bchsdkgfs |
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| 3/7/2013 8:28:22 PM | it is just a great running computer and it has Blue Ray player |
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| 12/26/2010 3:42:31 PM | It could use a memory upgrade and possilby win7 |
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| 12/25/2010 2:34:40 PM | so falta ser atualizado |
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| 3/7/2010 4:27:06 PM | Battery time on last less that 4minutes if not plug into electrical switch. |
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| 6/2/2012 8:31:51 PM | whn upgraded to windows 7 it dint support a tv tune up card & HP dint support it & m not happy with that |
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| 3/12/2010 3:52:02 PM | i hate auto updates that comondeer my puter while i'm workimg |
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| 3/25/2010 10:40:16 AM | like the large screen |
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| 8/11/2010 6:11:09 PM | runs very slow and locks up. |
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| 3/7/2010 12:43:22 PM | A multimedia laptop |
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| 4/18/2010 5:29:43 PM | It runs so slow and freezes all programs - not responding. |
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| 9/12/2009 12:03:24 PM | takes forever to start up |
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| 9/12/2009 12:21:48 PM | takes a long time to startup |
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| 3/11/2010 7:49:02 PM | I have been very satisfied until recently when it has become unbareably slow. |
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| 2/28/2010 12:34:05 PM | Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. |
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| 8/7/2010 2:15:59 AM | Internet explorer 8 sucks |
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| 7/6/2010 4:59:31 PM | xzx |
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| 7/28/2010 9:48:28 AM | Computer very slow when first turn on or rebooting |
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| 12/8/2012 5:44:11 PM | . |
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| 9/13/2012 1:35:27 PM | Seems to be very slow every sinse I down loaded the game Rage. |
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| 6/12/2012 11:56:40 PM | na |
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| 6/13/2012 12:43:12 PM | Should be faster |
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| 7/16/2010 12:03:23 AM | Unsure of what else I can remove safely particularly from the start up menu. |
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| 6/9/2013 3:53:09 PM | Sometimes very slow or freezes |
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| 12/26/2012 8:44:57 PM | have no problems with the computer at this time except that Java Sun is not working properly and I'm not sure my web cam is working properly for Google +. |
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| 7/26/2010 6:45:04 AM | not slow enough to hate it |
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| 8/4/2010 11:17:13 PM | Computer runs very slow. |
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| 2/16/2010 3:15:34 PM | zu laut |
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| 8/7/2010 7:50:07 AM | the disc drive no longer works |
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| 7/12/2010 3:41:03 AM | windows may detect problems but takes a lot of time to fix them |
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| 9/18/2010 8:18:20 AM | Having trouble now with internet cinnections for yahoo and game colony. Other than that works fine |
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| 2/22/2010 1:21:06 PM | .dll file error messages on startup |
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| 12/11/2010 12:42:44 PM | Startup is somewhat slow loading all the programs |
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| 3/11/2013 6:02:25 AM | It locks up on the internet when running on battery power. |
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| 1/10/2012 12:56:17 PM | turns off for no reason periodically |
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| 2/26/2012 3:27:57 PM | Slow - aat every command |
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| 4/14/2012 12:48:11 PM | was very good for first couple of years, then slowed down and had hard time with internet downloads |
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| 1/8/2013 9:48:47 PM | It's probably getting a little old. |
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| 6/22/2009 10:44:20 AM | rundll error |
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| 12/24/2011 12:19:19 PM | IT HAS STARTED TO SLOW DOWN AND I THOUGHT PCMATIC MAY IMPROVE THE PERFORMANCE |
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| 12/3/2011 9:02:48 PM | boots very slow |
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| 3/22/2010 6:49:07 PM | driver carte reseau en trouble |
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| 12/14/2010 1:59:29 PM | It's 3 years old now so I guess it'OK. |
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| 5/7/2009 11:28:35 PM | Computer is running slow, long reboots, says my burning is not here when it is. |
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| 5/9/2009 7:48:59 PM | High performance games sometimes terminate unexpectedly. |
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| 9/26/2010 7:56:31 AM | unstable |
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| 2/28/2010 9:40:55 AM | may be |
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| 3/14/2010 11:54:40 PM | Home business laptop provides moderate performance but has suffered a couple virus-trojan attacks and has slowed significantly in last year. |
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| 10/28/2011 10:24:08 PM | Computer is very slow to start up recently. It had been working well up until about 6 months ago. Not sure why this happened |
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| 12/31/2010 3:56:09 PM | Recently I have been trying different malware programs to remove adware and spyware that may not be detected by antivirus. I think the the Lavasoft Ad-aware may have helped but was causing a drain on resources. Additionally, I was using the AVG Free antivirus and it failed to detect a "Security Advisor" threat on one of our home PCs, so I uninstalled it and installed avast! Antivirus. I like avast! better, because it removed the "Security Advisor" threat (AVG did not), and this computer is now running faster than it ever did, lowever CPU percentage and faster response on internet browsing and other programs like Office 2007. I think that AVG may have been draiing resources. This PC has 64-bit Vista Ultimate. Maybe AVG did not work well with 64-bit Vista. |
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| 2/21/2013 3:48:35 PM | ok |
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| 12/15/2011 9:51:04 PM | TAKES LONG TIME TO GO FROMAPLICATION TO APLICATION. |
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| 10/26/2009 12:22:50 PM | Very happy especially since I upgraded from Vista to Windows 7! |
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| 11/28/2009 10:30:14 AM | vista ultimae is a dog. |
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| 3/17/2011 5:42:31 PM | It has run very slow in responding and unable to watch videos so I hope that this will help. |
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| 9/9/2010 8:53:04 PM | Has a scam message on every e-mail I try to forward. |
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| 2/1/2011 10:16:48 AM | Generally happy, however certain untions don't work properly. |
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| 2/15/2010 6:57:59 AM | 12345 |
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| 7/7/2010 11:14:28 AM | Having issues with wireless connectivity |
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| 1/31/2010 3:30:54 AM | Having problems with the video card |
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| 1/31/2010 11:17:17 AM | This Computer is missing a co-processor driver as is showing in device manager. |
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| 1/31/2010 7:38:43 PM | PISS OFF |
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| 9/18/2009 4:22:41 PM | Overheats due to poor hard-wiring |
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| 11/28/2009 7:51:53 AM | low on memory notice this morning |
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| 12/8/2009 1:37:38 AM | can't install Microsoft Live or HP J6480 |
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| 12/9/2009 12:30:24 PM | Would like it to run like it was when it was new. |
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| 2/25/2011 12:25:18 AM | Start up is very slow |
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| 3/24/2011 3:39:40 PM | Internet Explorer has been a problem |
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| 2/27/2011 2:01:35 AM | It's the last HP product I'll ever buy! |
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| 11/24/2010 6:13:05 PM | It's great when it's not locking up |
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| 9/10/2011 1:40:23 AM | work for what I needed for |
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| 2/19/2011 3:35:55 PM | oui pour l'utilisation que je fais avec aujourd'hui... |
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| 10/20/2010 7:35:57 PM | device manager displays blank |
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| 11/8/2010 8:06:58 PM | My PC does not install the windows upgrade satisfactorily. I have 50 pending upgrades that had failed installing. |
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| 3/26/2011 4:09:22 PM | usb ports not woor |
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| 7/26/2011 9:16:13 PM | bla |
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| 1/15/2011 2:38:05 PM | oui tres satisfais |
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| 9/11/2010 11:27:53 AM | It is quite slow, but for my needs it is acceptable ( say a 60%) |
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| 10/15/2010 7:20:04 AM | Had a problem a few months ago, had to have a tech out to fix it. I lost the screen and ability to open anything, it is slow to start up now but works good and faster than before. I have bought the pc matic download from Costco and I am trying to download it but can't have been back and forth with your tech's and they tell me the same and I get no results. I am 67 can download and manipulate my computer but this one has stumpped me. Why will it not download? |
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| 9/23/2010 2:44:13 PM | The first scan did difinitely improve my computer |
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| 1/29/2010 10:03:17 PM | The computer works fine. It's Vista I don't like. |
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| 2/14/2010 11:27:28 AM | its getting old and starting to not work properly |
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| 1/28/2010 7:22:21 AM | it's speaakers could b better and it's heavy, but otherwise ok |
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| 2/28/2011 5:21:54 PM | tkickh |
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| 2/1/2010 4:39:53 PM | Browsers have been slowing down. Some system freezes have occurred lately. |
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| 1/1/2011 9:57:40 AM | very slow initial start-up |
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| 1/22/2013 9:38:11 AM | z |
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| 9/10/2010 3:32:26 AM | OUI |
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| 5/7/2010 11:51:16 PM | slow start up |
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| 1/3/2010 3:10:18 PM | bei einschalten dauert es zu lange in internet sehr langsam bite helfen sie mihr |
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| 6/7/2010 10:58:51 PM | just installed new mo bo |
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| 11/26/2009 2:41:02 PM | Wished they or you have more drivers and updated program downloads like my Brother PT-2700 label printer and others for Windows 7 home premium 32 bit! |
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| 11/16/2009 2:36:33 PM | It's been getting slower and the internet connection seems unstable |
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| 4/16/2010 9:37:26 AM | to slow account satilite internet |
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| 9/5/2009 7:49:40 AM | it doesn't upload anything larger than 6 megabytes |
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| 7/19/2009 8:12:21 AM | Just put new os on a Solid state hard drive. system is still slow and jerky. |
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| 6/25/2010 2:04:28 PM | SOmetimes it takes a long time to connect a display an IE window. Some times a get a message unable to load a Microsoft Word screen dur to memory availability when the screen is displayed. Sometimes I see the hard drive being constantly accessed and I am unable to determine that program is accessing the harddrive. Sometimes the computer is sluggish and the CPU is 60% bust with program SVCHOST and I am not able to determine what program is causing the high amount of CPU usage. |
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| 4/28/2010 12:11:33 AM | I have never had any technical related issue with this computer |
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| 12/31/2010 6:56:53 AM | screen flickers and goes off when started up recently. |
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| 11/19/2009 12:10:17 AM | not sure yet |
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| 11/18/2009 7:11:53 AM | Typical Microsoft OS and PC related quirks make me less than 100% satistfied, but overall, this is a good machine. |
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| 3/1/2011 6:01:38 PM | Would like more information |
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| 4/13/2011 1:41:52 AM | bbbbbbbbbbbb |
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| 5/10/2010 8:53:23 PM | some error codes are stopping windows updates |
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| 12/30/2009 8:09:32 PM | it wont recognize all 4GB of RAM, only 3GB |
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| 1/24/2010 6:16:42 PM |
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| 1/25/2010 4:23:53 PM | marche tres bien juste temps de batterie trop court |
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| 12/10/2010 1:09:51 PM | I AM SOMEWHAT SATISFIED. MY PC FREEZES SOMETIMES. |
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| 11/19/2009 7:00:55 PM | Firefox has started slowing down and I havenot found the cause. |
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| 11/21/2009 11:09:23 AM | programs 'not responding' and freeze |
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| 3/24/2011 7:57:10 PM | KEYBOARD IS MADE CHEAPLY |
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| 10/11/2009 8:16:07 PM | hardware issues include dvd drive, video card and motherboard. |
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| 3/21/2011 8:21:28 PM | Screen blinks when opening. Runs slow & internet connection is lost 4 no reason. Rebooting causes a freeze |
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| 11/29/2009 5:07:36 PM | Memory insufficient for multiple tasks. Responds slowly. |
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| 11/29/2009 6:00:42 PM | Memory insufficient for multiple tasks. Responds slowly. |
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| 3/30/2011 9:16:47 PM | Vista and display driver shutdowns |
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| 9/5/2011 2:32:53 PM | This computer has run slow from day one. |
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| 2/7/2011 1:41:25 PM | Nvidia 8600 chipset graphics issues |
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| 9/14/2010 8:16:19 AM | Too xpensive for what we consider poor performance overall. We find it very slow particularly when system starts/re-starts. It broke down completely about three times+ HDs + a long etc. |
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| 12/13/2010 6:20:50 AM | blue screen alot |
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| 2/15/2013 9:55:35 AM | Old. Crashes a lot. This is Marilyn's computer and she has a new Windows 8 machine she hates. So she is using both for the moment. |
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| 4/25/2010 12:38:53 PM | too slow to load, too many needless security intrustion, bad keyboard layout |
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| 4/8/2010 12:15:29 PM | No longer reciving e-mail |
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| 8/12/2009 4:10:27 PM | Will not play games, this computer's processor is slow |
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| 10/15/2011 4:29:01 PM | i just got this, |
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| 12/30/2009 1:13:28 PM | internet is slow |
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| 1/11/2010 9:19:34 PM | very slow |
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| 3/13/2010 3:22:27 AM | This is the first time I run the PC Matic for trial. However, this scan input form is shown before I am able to see any results from the scan. Therefore, I cannot feedback on the performance of the PC Matic |
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| 11/27/2009 12:25:13 AM | Games are slow. Internet takes a long time to get started and also takes a while to go from page to page. A majority of programs take a very long time to begin or open up. Sometimes even if a program is up but is minimized it still reopens slowly. |
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| 2/1/2010 10:46:03 AM | This PC has a 64 bit processor but came pre-loaded with a 32 bit version of the Vista OS. I'm not satisfied with the AMD processor and the Hard Disk performance of this laptop. But this Laptop was/is a good value for money. |
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| 3/4/2011 9:04:08 AM | I do not know what the scan did. |
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| 9/23/2010 1:12:24 PM | My computer was running too slow. |
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| 8/29/2012 3:44:17 PM | I DON'T KNOW IF THIS PROGRAM DID ANY GOOD AT THIS TIME ,AFTER USING THIS COMPUTER FOR LITTLE WHILE I WILL BE ABLE TO SEE IF IT RUNS BETTER |
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| 2/6/2011 1:25:08 PM | slow internet and startup |
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| 1/27/2011 2:15:33 PM | pc is slow |
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| 7/29/2011 4:30:08 AM | i relly dont like it |
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| 4/13/2013 3:10:46 AM | It is just slow at every thing. |
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| 6/4/2012 1:49:13 AM | Hope I can use PCmatic to solve the sluggishness.... Thanks. |
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| 5/31/2011 3:04:58 PM | Programs don't respond, slow startup, has been shutting down on its own.... |
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| 9/20/2010 3:05:26 PM | Seems to pause periodically for 10-120 seconds. Sometimes hanges. |
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| 10/24/2012 7:57:43 PM | Computer started running very slowly and freezing up just this week. |
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| 10/18/2010 9:02:44 AM | It is slow, and even after it is fixed, it isn't long before it gets slow again. |
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| 4/26/2011 1:47:55 PM | Vista is a waste!!! |
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| 5/25/2013 2:12:08 AM | it is very slow and freezes up on me a lot. |
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| 12/24/2009 6:08:18 AM | does not start properly |
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| 4/7/2010 2:52:08 PM | laptop locks up unexpectedly |
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| 9/26/2009 6:31:42 PM | slow internet |
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| 2/25/2010 8:52:56 AM | its been crashing my internet browser sessions recently. |
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| 9/5/2010 9:00:21 AM | Getting slower |
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| 10/26/2009 5:53:23 AM | The dvd/cd player is always breaking down due a code 10 error. It is very unsatisfactory. |
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| 12/10/2009 1:03:09 PM | Too slow, way too slow for the money spent. I don't know how to eliminate start-up programs or which ones are starting up that I don't need. |
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| 11/5/2009 3:02:31 AM | it is starting to get so slow |
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| 10/11/2010 10:37:30 AM | always has been very slow |
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| 10/31/2010 10:56:04 PM | ... |
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| 4/2/2011 6:37:06 AM | Already have changed the motherboard chip and now I don;t know, whther I can play games, or not...if yes, then whats games, zith how high requirements! |
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| 2/9/2010 4:25:55 PM | terribly slow on virtually everything it does |
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| 5/28/2009 5:20:52 PM | unreliable video card |
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| 10/10/2011 6:52:07 PM | Computer freezes up to often. |
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| 1/29/2012 4:42:23 PM | It has gotten progresively slower and slower |
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| 2/23/2012 7:49:26 PM | too slow |
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| 11/21/2010 5:24:58 PM | slow internet and slow processing programs |
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| 6/24/2012 4:41:03 PM | Slow to start up and slow to download items |
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| 9/18/2011 12:38:15 PM | slow access,internet dificulties, |
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| 7/22/2009 10:36:01 PM | HP offers very poor customer service. I will never buy from them again. Refused to honor warranty when battery failed 10 months after purchace date. |
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| 12/7/2011 12:16:15 AM | It is supper slow when I try to surf the web. I think it might need more ram or is slow because it is old. |
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| 8/7/2010 11:01:22 PM | 1 error message at start up |
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| 4/21/2012 8:30:31 PM | Very slow loading and processing |
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| 7/9/2012 11:08:18 AM | sometimes the computer will not startup properly. After several tries it will startup normally. |
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| 3/23/2013 1:09:55 PM | computer still running slow and still freezing up |
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| 5/5/2012 8:52:30 PM | one thing i totally dislike is the vista program when i purchased this i was unaware how user unfriendly this program was |
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| 2/23/2010 1:40:46 AM | i have problems installing the Nvidia 8400m G grafix card - computer refuses to boot with a BSOD nvlddmk.sys error - bought the pc second hand because my old dv9312eu stopped working right saturday morning |
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| 8/6/2010 10:49:31 AM | Speed is the issue, but really needs more memory, and max possible is 2GB... needs 4 to run Windows 7 64bit |
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| 5/23/2012 2:30:55 PM | usually a goor runnng pc, but as of late, it has been shutting down by tself without restartng. |
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| 11/16/2012 10:51:06 AM | Freexes when streaming video |
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| 11/15/2012 12:03:00 PM | has become slower and slower. Frequent lock ups |
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| 12/26/2010 4:46:45 PM | Would like it to be faster on start up and shutdown, Also would like it to play videos and audios without so much buffering holdups. |
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| 11/6/2010 7:26:14 AM | I would like this computer to work again. |
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| 4/19/2013 1:12:39 AM | DVD drive not recognized |
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| 9/10/2009 9:26:00 AM | Problems with "DPC" Deffered Procedure Calls, hardware problem? Gets Realy hot, dust in the blower intake maby? |
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| 3/25/2010 10:32:06 AM | I haven't learned how well my PC is |
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| 4/13/2010 12:03:47 AM | It takes several minutes from Shutdown until it finally powers off. |
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| 3/15/2010 8:56:26 PM | ????????? |
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| 7/16/2010 11:00:36 AM | Sluggish, navigating the disk with Explorer is very slow. It seems to rebuild the deskop "too often". Raw cpu power (number crunching) is ok (I use is for sound, image and video processing). |
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| 2/16/2013 8:45:10 PM | I can only answer unsatified due to the fact that after instilanation of your sw I was not afforded any opportunity to address performance. Same foes for performance ... and lock up/reboots |
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| 12/11/2011 4:30:18 PM | Locks up. I don't have 'Permission' to access files on my own computer. Keyboard freezes. I get an alert sound not associated with my speakers. DVD quit working. Speakers just quit working. Shall I continue?? |
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| 11/4/2010 12:45:17 AM | to soon to ask i have not restarted my pc yet |
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| 12/20/2011 8:04:34 PM | lap top will freeze up and turn off and will not reboot, after numerious restarts it starts |
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| 7/24/2009 3:19:50 AM | runtime errors |
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| 11/21/2010 4:14:42 PM | lentidao |
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| 5/20/2010 3:57:28 AM | keeps locking up |
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| 11/17/2012 4:00:17 PM | very very slow responding for everything |
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| 11/20/2010 9:50:38 AM | .ll |
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| 4/14/2010 12:47:40 AM | Too many interruptions by automatic functions |
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| 5/3/2013 4:23:38 PM | one to many tool bars up top videos be freezing |
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