PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.
To make your own comment about your PC and to find out how to make your computer faster, try running our Free PC Matic Scan.
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Total Votes: 2592 | |
| 3% |
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| 7% |
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| 45% |
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| 45% |
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| Date | Comments | Satisfaction |
|---|---|---|
| 3/5/2012 12:00:34 PM | .. |
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| 9/9/2012 11:41:02 AM | great product runs faster than before |
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| 5/12/2013 10:23:29 AM | pc matic stopped working on this comp |
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| 10/25/2012 2:34:57 PM | ewq |
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| 10/8/2011 2:46:07 PM | Only fair sound quality. Rest is all good to excellent. |
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| 10/1/2012 6:53:32 PM | the computer works great however if there is a need to upgrade my computer or services i can do so in a timely manner. |
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| 1/7/2013 4:05:49 PM | h |
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| 3/2/2012 3:48:46 PM | great computer |
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| 9/6/2011 4:23:06 PM | Haven't had it long enough to make a very good determination, but so far very pleased. |
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| 2/25/2012 8:44:03 AM | keeps my computer running faster. |
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| 12/6/2011 10:48:19 AM | best product I ever purchased ,does what it promises. |
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| 10/9/2012 8:14:19 PM | It's an amazing computer and I haven't had any problems with it! I love it! |
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| 4/14/2011 8:22:17 PM | video streaming freezes after a minute or two of viewing |
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| 8/8/2012 4:42:17 PM | I have an HP Pavilion g7 lap top. can I get a wireless mouse to use with this PC Please reply at dresslerjr@canby.com |
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| 3/19/2013 11:49:00 PM | This has been the best computer I have ever owned/used. |
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| 12/21/2012 1:54:33 PM | It does what I want it to do. |
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| 8/26/2012 2:50:38 PM | It's a great and reliable computer, I love it! |
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| 8/26/2012 9:56:51 PM | It's a great and reliable computer, I love it! |
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| 9/7/2012 6:26:35 PM | Unreliable network connections |
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| 9/4/2012 6:48:08 PM | Love this HP! |
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| 6/26/2012 9:50:52 PM | just bought it |
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| 12/25/2012 9:17:34 PM | Have errors that hopfully have been repaired |
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| 3/7/2013 3:38:29 PM | I Love Windows 8 |
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| 4/17/2013 5:51:05 PM | The only problem with this pc is that it came with Windows 8. |
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| 5/14/2013 5:54:23 PM | I just bought this computer |
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| 10/15/2011 5:10:35 PM | It's my everyday laptop... |
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| 1/24/2013 2:12:33 PM | . |
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| 7/15/2012 2:16:58 PM | I have two high speed internet connections one that I use as backup. I have tested speeds daily im running at 2mbps down and 1.2 mbps upload. This test is not reading my upload speeds correctly for some reason. Possibly server location. |
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| 11/17/2012 2:37:57 PM | sometimes while running a 3rd party site from my primerica site it disconnects from internet |
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| 11/25/2012 2:39:55 PM | Recently had virus and had to reinstall programs. 11/2012 |
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| 6/19/2012 12:53:53 PM | every thing seems ok |
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| 2/7/2013 3:06:13 PM | . |
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| 4/26/2013 7:43:10 PM | n.a |
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| 5/20/2012 5:41:30 PM | I installed a Seagate Hybrid HDD for the "C" drive with 4GB of SSD and 320GB of std. Disk. |
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| 1/20/2013 11:43:18 AM | Nothing. |
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| 12/24/2012 3:09:55 AM | New |
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| 3/6/2013 7:51:04 AM | So far, I've been very satisfied with the performance of this HP notebook. |
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| 5/19/2013 10:18:17 AM | . |
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| 12/18/2012 10:00:03 AM | This is a new computer that I am learning how to use with the Windows 8 format. It did not come with security. |
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| 3/31/2013 3:04:51 PM | great respones time from support |
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| 3/26/2013 2:56:04 PM | This is a brand new computer I got myself last year and I have no problems with it. |
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| 3/26/2013 10:52:34 AM | hi |
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| 7/3/2012 12:54:07 PM | I would like it to have Bluetooth. |
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| 1/8/2013 3:59:23 PM | hi |
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| 5/2/2012 12:34:14 AM | ok |
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| 5/31/2013 7:57:40 PM | Happy as can be. |
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| 12/3/2012 12:31:05 AM | Pc Tuneup |
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| 4/8/2013 12:22:37 AM | Melvin |
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| 12/2/2012 8:16:46 PM | no complains |
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| 12/4/2012 8:54:02 PM | I just received this computer yesterday and so far I love it. I am trying to make sure all the required software is on here. |
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| 10/15/2012 1:45:04 PM | It's an amazing computer and I love it!! |
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| 11/8/2012 10:51:16 AM | bb |
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| 11/1/2012 7:30:01 AM | ff |
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| 11/4/2012 4:56:22 PM | ccc |
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| 12/3/2012 11:08:49 PM | q |
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| 12/3/2012 10:36:04 PM | Its a new computer and I am very happy with it |
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| 10/15/2012 1:37:42 PM | laptop is replacing two other computers that have been retired due to age and poor performance |
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| 7/23/2012 10:20:58 AM | Primary use is for school. |
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| 7/31/2012 4:04:03 PM | I'm very satisfied even though I was just getting really comfortable with XP. |
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| 9/19/2012 2:42:15 PM | this is my computer,kinder like my life and a don't what i would do with out it.this my book for home work my pen for school. |
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| 10/13/2012 10:02:22 PM | It's an amazing computer and I love it! I haven't had any problems with it whatsoever! |
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| 7/20/2012 8:59:24 PM | I've always blot and HP computer and like to other than that I have no problem with this thank you Frank |
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| 12/20/2012 7:02:20 PM | h |
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| 10/29/2012 12:57:47 PM | NA |
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| 10/29/2012 1:00:14 PM | 1 |
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| 4/9/2012 7:25:42 AM | No problems and I love it. Big screen and big keyboard. |
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| 4/21/2012 10:59:00 AM | 1 |
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| 2/1/2013 4:51:38 AM | this is a new computer, so right now we do not have many problems. but i am sure we will |
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| 3/31/2012 2:18:49 PM | Good product for price |
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| 4/21/2013 10:43:00 AM | i love it. windows 8 works great |
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| 2/26/2012 5:33:55 PM | Just purchased the computer on 2/17/2012. Brand new! |
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| 4/18/2012 10:55:29 PM | I just received this new computer as a gift |
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| 3/7/2012 5:28:04 PM | This is a new laptop only one week old |
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| 2/20/2012 7:33:38 PM | i had a o;der lap topin i had bought a newer model i,m very happy in satisfied with |
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| 12/16/2011 11:24:22 PM | I have done previous call center jobs on this computer before. |
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| 3/2/2013 6:10:59 PM | Brand New!!! |
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| 10/14/2012 2:55:04 PM | I have not had any problems with this computer at all! It's an amazing computer and I love it! |
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| 2/19/2013 6:24:25 PM | thhis sucks |
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| 6/9/2013 12:09:58 PM | N/A |
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| 3/12/2013 1:41:02 AM | n/a |
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| 3/4/2013 10:20:31 PM | slow as nolasses |
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| 2/25/2013 1:16:15 AM | . |
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| 12/12/2011 11:01:30 AM | My computer is fairly new. I have had it only about 7 months. It runs smooth, and does not require any reboots. I have done previous call center work on this computer. |
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| 3/3/2013 5:57:18 PM | new computer |
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| 1/29/2012 8:36:13 AM | Just purchased this computer and am satisfied pending further use. |
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| 8/18/2011 1:08:15 PM | I haven't had it long. |
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| 2/1/2012 12:12:07 AM | this ts the first time i use this |
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| 12/13/2011 9:58:16 PM | slow internet sometimes |
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| 8/31/2012 10:07:26 PM | We use this computer for home music and moviesn and work.... a lot of training and different programs |
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| 2/5/2012 4:36:36 PM | Just installed and not sure about it yet. |
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| 3/12/2013 8:22:20 AM | 1 |
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| 7/20/2011 3:49:28 PM | Its a new lap top so I don't really no yet |
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| 6/9/2013 4:17:33 PM | NA |
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| 2/4/2013 11:47:08 PM | slow to respond and lots of pop-ups |
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| 12/28/2012 9:08:40 AM | À date, je suis satisfaite de cet ordinateur et il répond à mes attentes |
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| 2/4/2012 6:48:18 PM | i don't have any |
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| 12/14/2011 11:43:45 AM | it does what my granson wants it too |
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| 5/29/2012 4:36:40 PM | windows often stops responding |
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| 8/20/2012 11:44:39 AM | na |
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| 12/30/2011 8:36:53 AM | Graphics memory dissapointing |
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| 8/18/2012 6:15:54 PM | errors with firewall |
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| 3/29/2012 9:52:25 PM | na |
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| 6/29/2012 6:02:07 PM | its ok |
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| 1/25/2012 11:50:48 PM | frequently lose internet connection |
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| 1/19/2012 1:09:35 PM | it worked fine until we loaded the CA antivirus software, then we began having trouble with certain software and some websites |
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| 3/25/2012 11:18:46 PM | Brand new out of the box, not eady to say one way or another |
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| 4/7/2012 3:47:59 PM | it does what computers do |
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| 4/6/2012 9:51:55 PM | it`s working fine and easy to work with but it to slow |
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| 9/14/2012 12:04:25 PM | . |
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| 3/28/2012 9:07:37 AM | 100 |
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| 3/7/2012 10:12:09 PM | abc |
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| 4/22/2013 10:16:28 PM | looking for malware |
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| 4/23/2013 7:40:09 AM | Wait till I get the complete result of the first paid scan |
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| 2/16/2013 3:03:43 PM | still learning windows 8 |
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| 12/20/2012 4:32:59 PM | never had a decent internet - always has to reboot every 5 minutes |
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| 1/9/2012 10:43:23 AM | Tells me that RAM hard drive space is low. |
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| 11/5/2011 9:26:45 AM | INITIALLY, the pc had a sticky key - and it was only 2 weeks old. I did not expect this from a new pc - an HP pc, no less. As a result, I dealt with the retailer, Best Buy, and they allowed me to exchg it for an identical model, but the deal was that I buy a 2 year extended warranty - the one which includes accidental occurrences - and it was very expensive. As a result, I am not happy with it. I also do not like the number pad on the right side of the keyboard. It is almost like HP was trying to justify the 17" screen by having a keyboard sized to match. Ham-handed at best. |
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| 3/22/2013 9:44:51 AM | 9 |
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| 12/16/2012 4:03:15 PM | . |
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| 7/26/2012 4:01:29 PM | na |
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| 8/5/2012 12:05:47 PM | dfr |
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| 4/2/2012 3:03:39 PM | itunes is messing up |
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| 4/16/2013 11:03:05 AM | I hate Windows 8 and it came with this lab top. I often have connectivity problems as well. |
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| 5/8/2012 10:27:20 PM | Wanted to optimizate the computer although ti is working fine |
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| 7/13/2012 12:46:04 PM | Lots of problems with internet connectivity and speed |
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| 2/24/2013 9:29:15 AM | when using firefox sometimes the pages lock up or take a longer than normal time to load |
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| 4/17/2013 4:54:12 PM | dont know havnt ran anything yet |
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| 9/19/2012 1:59:05 PM | I How c |
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| 4/13/2012 3:50:55 PM | I JUST RAN IT ONCE WHY DONT YOU LET YOUR OUSTOMER USE IT A FEW TIMES BEFORE YOU WANT A REVIEW |
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| 4/8/2012 6:10:05 PM | I just got it so I don't really know |
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| 11/16/2012 4:16:24 PM | ...................... |
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| 3/10/2013 12:35:38 PM | Locked up at least 1 a week. Recently the hard drive crashed and had to be replaced. |
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| 10/18/2012 9:44:36 AM | i'm happy with pc |
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| 9/11/2012 1:23:33 PM | . |
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| 3/5/2013 2:53:20 PM | w |
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| 1/16/2013 8:04:47 PM | need to learn windows 8. Having trouble finding my way around |
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| 11/21/2012 1:09:38 PM | been having a few problems, thats why i put pc matic on it |
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| 12/14/2012 8:06:04 PM | a lot betterthan my last one |
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| 12/14/2012 10:47:02 PM | I cannot test until I get out of this process..you should ask later in th eprocess |
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| 6/25/2012 10:09:58 PM | no comments at this time! |
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| 2/16/2013 7:18:35 AM | do noit like auto renewal |
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| 1/2/2013 9:29:25 PM | My Computer Was Frozen And Had Virus |
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| 4/8/2013 2:22:38 PM | The computer heats up with excess usage of CPU when IE is used |
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| 1/8/2013 1:35:55 PM | how do i clean up the computer now that you have my money ? |
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| 3/30/2013 6:20:20 PM | New laptop I purchased for my son. |
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| 12/7/2012 10:26:31 PM | getting alot of pop-ups on facebook |
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| 6/12/2013 8:35:29 AM | locks up slow on internet |
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| 1/28/2013 2:13:14 PM | I have paid for this program twice. I have an email from Vince McDaid Ticket IDDDA-878035 with technical support but I was unable to perform the download to my second computer. Please refund these charges of today. Thia is the second compuyer downloaded. Thank You Robert Lavey MD |
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| 10/25/2011 7:57:47 PM | don't know yet |
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| 12/4/2012 12:27:35 PM | dAW |
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| 2/6/2013 10:20:15 AM | Suddenly one day ago is not competeing loading programs or will stop in the middle of a process. |
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| 4/25/2013 7:04:42 AM | fan runs constantly |
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| 6/2/2013 11:07:26 AM | Today I downloaded the program, we have 5 office computers, so will let you know how the process goes. |
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| 5/21/2012 11:33:40 AM | the computer keeps saying that low disk space and i don't know how to fix this |
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| 2/12/2013 10:54:33 PM | it is slow and does not load web pages correctly. I believe I have malware. |
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| 8/6/2012 8:28:56 PM | Flash player doesnt load up |
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| 1/15/2012 8:06:56 PM | Slow internet (wireless) |
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| 1/24/2013 3:59:57 PM | I wish it had Bluetooth! |
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| 7/15/2012 9:28:59 PM | It is very slow and does not respond like when it was new I knew something was seriously wrong so ordered PCmatic |
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| 12/19/2012 12:39:00 PM | nA |
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| 12/17/2012 9:52:08 AM | Have to shut down computer several times because it will not respond or load programs |
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| 1/21/2013 6:11:37 PM | ns |
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| 3/28/2013 11:51:06 AM | . |
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| 5/27/2013 8:49:55 PM | cannot get rid of oop ups and malware |
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| 1/12/2012 5:55:15 PM | na |
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| 4/28/2013 7:38:24 PM | Lynn Wood AMD HP |
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| 9/12/2012 5:31:12 PM | NA |
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| 2/4/2012 4:56:35 AM | good value for the money |
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| 3/6/2013 7:27:36 PM | .. |
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| 9/26/2012 8:35:19 PM | lock up sometimes. dont have to reboot. slow sometimes. |
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| 3/9/2013 2:31:34 PM | no sure yet |
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| 12/17/2012 2:30:21 PM | KONJIUI |
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| 3/9/2013 3:30:15 PM | na |
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| 5/24/2013 3:41:01 PM | reset to original factory settings because of a virus- freezes sometimes when it is starting up |
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| 9/23/2012 12:15:46 PM | Flash is always messing up... lots of uninstalls and reinstalls |
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| 1/7/2013 4:15:41 PM | windows keeps shutting down |
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| 8/19/2011 1:50:42 PM | It will NOT follow through with redirecting for web links when it should. It just stalls without completeing a redireccted link request |
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| 4/3/2011 5:42:59 PM | still to soon to know if it meets all my needs. |
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| 6/18/2012 8:44:08 PM | . |
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| 8/28/2011 10:57:01 PM | this computer wont play certain types of video's. |
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| 8/22/2012 3:44:54 AM | new laptop |
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| 6/14/2012 7:45:22 PM | The computer is good. I think I have a virus therefore it's running slow |
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| 6/14/2012 11:24:46 PM | I like it except for the touch pad. Recently the lound fan keeps coming on so I think it is pretty noisy. |
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| 10/31/2012 4:22:17 PM | Very close to 'connect' to IE. And, i sent an email with support zip attached about after i ran pcmatic scan, i get the message now...everytime i sign on that says, Run DLL there was a problem starting c:\users\terri\appdata\local\crashdumps\apps\hxspoayx.dll the specified module could not be found. I never got that before. I can't remember what day it was as i'd have to find the email i sent to you about it. I can find articles on rundll error but they are all 'trial' scans. Won't tell me how to fix it without buying the program. |
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| 9/10/2012 5:03:54 PM | i havent seen what the scan has found yet this survey was first |
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| 1/25/2013 12:25:09 PM | .. |
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| 6/1/2013 2:51:09 PM | na |
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| 6/4/2013 5:05:40 PM | na |
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| 1/18/2013 9:25:53 PM | misses letters when writing |
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| 4/9/2013 9:35:23 PM | it keeps droping the internet connection |
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| 2/21/2013 2:00:33 PM | i havnt got to use it yet |
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| 2/21/2013 3:14:54 PM | downloads are very slow. |
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| 11/19/2011 9:11:51 PM | Tried to login and keeps coming back login invalid. I just payed for this and now it tells me I can't login. I am frustrated, very much |
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| 2/4/2013 6:26:14 PM | still works slow and shuts down whats up |
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| 7/12/2012 1:54:46 PM | sicherheits angebot sagt mir gar nicht zu. die treiberdatenbank ist schlechter als die driver genius von 2010. ich bekomme z.b gesagt,dass treiber aktualisiert wurden obwohl ich noch 2006 treiber drauf habe die aber schon längst neu gibt nur ich nicht ändere.Ansonsten ordentliche optimierung schnelle grundreinigung. |
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| 5/11/2013 2:57:11 PM | won't know till I use it |
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| 1/1/2013 7:18:39 PM | all internet engines seem to have a problem loading pages |
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| 4/24/2011 10:18:39 PM | Downloads are too slow. Too much buffering during video playback. |
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| 4/13/2013 7:46:02 PM | UNABLE TO OPEN EMAILS OR CONNECT TO SITES IN EMAIL AND IN MY LIBRARYS-VIDEO,PICTURES, AND MUSIC THIS IS NEXT TO THE WORDS " -MS " |
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| 4/10/2011 6:49:12 AM | Slow download speeds and sluggish program activation. |
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| 6/26/2012 3:56:41 PM | unsatisfactory graphics, slow wifi and internet speeds |
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| 4/12/2013 8:12:22 PM | it tells me that I have low disk space often just about every time I use it. |
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| 2/25/2013 11:27:48 AM | running slow, bogging down... |
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| 5/14/2013 11:28:40 PM | so far it isnt running correctly. |
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| 5/3/2013 3:58:18 AM | The Computer is slow while useing the internet. I belive that the my internet is possiabaly being being hacked. When searching images they will not focus. |
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| 2/26/2013 4:48:01 PM | I haven't used computer yet, so I dont know how to keep answering this survey? |
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| 11/21/2012 7:49:52 PM | Overheats |
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| 4/20/2012 5:30:07 PM | didnt finish scan yet we will see |
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| 3/16/2013 5:03:53 PM | not sure it solved my issues |
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| 1/29/2013 11:00:04 PM | not sure at this time. need time to test the results |
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| 6/2/2013 8:18:07 AM | error messages come up when i'm recording the screen and it runs slow |
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| 1/13/2013 7:47:52 PM | slow and poor internet speed |
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| 1/13/2013 11:19:13 PM | freezes once in awhile.Slow also |
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| 1/28/2013 5:25:05 PM | For some reason the microsoft picture program shuts down my computer and I am not able to turn the program off either. I just keep clicking on the built in mouse until whatever I was looking at come back on the screen. If I leave it alone, it goes to my screen saver pictures. |
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| 12/1/2012 8:39:59 AM | It has been running too slow lately and when I play games it sometimes freezes. |
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| 11/30/2012 6:41:05 AM | computer locks up and have to reboot to get it to work properly |
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| 1/2/2013 12:55:01 PM | not filling out your crap |
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| 10/25/2012 10:19:17 PM | cant get on sites fast or not at all |
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| 1/16/2013 3:43:47 PM | start up is slow and the I keep loosing internet connection.It takes forever to upload a picture. My phone is faster than this pc and my pc is only 9 months old. |
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| 4/7/2013 11:19:08 AM | NA |
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| 11/15/2012 12:12:35 AM | The internet on my computer is driving me nuts. When I search things it does not take me to the site it is suppose to, it takes me to other searche engine type deals. Now my internet on this computer keeps not working and the internet turns off. I know its not my internet service because all other devices running off my wifi work perfectly fine. |
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| 11/25/2012 4:37:01 PM | allways lossing wireless conection and having to reboot everything over and over plus calling cable every month till i get it working agian computer is 4 laptop is 4 months old |
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| 11/26/2012 8:49:00 PM | says I am holding control key down when I am not. Slow and menus just pop up. Locks up too often. |
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| 9/23/2012 9:24:10 AM | DISPLAY DRIVER IS CAUSING PROBLEMS |
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| 10/28/2012 9:35:35 PM | its not really faster |
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| 5/2/2011 8:50:42 AM | Wireless download speeds are atrocious. Excessive buffering when playing online videos. |
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| 7/19/2012 12:39:17 PM | desktop icons are not realoading after i open then close a page.all i see are blank white icons and it wont let me open them.have to restart comp every time. |
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| 5/10/2013 5:33:51 PM | do nost like windows 8 |
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| 1/20/2013 7:08:53 PM | what is lLicense name so I can resgester Also my computer keeps updating every time I shut down |
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| 10/3/2012 6:26:09 PM | n/c |
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| 4/25/2011 5:57:35 AM | Download speeds are too slow. Excessive buffering when playing online videos. |
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| 12/31/2012 6:26:20 PM | runs very slow |
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| 12/31/2012 7:17:36 PM | at this point it keeps freezing up and slow |
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| 5/1/2013 11:54:51 PM | computer too slower performance |
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| 3/29/2012 9:02:47 AM | ok |
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| 4/21/2013 2:24:51 PM | hangs |
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| 12/6/2012 2:11:12 PM | went thru scan before with no good results. wonder if scan is just scan and mno fixing |
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| 1/31/2013 9:52:08 AM | I really love it and took my time purchasing and choosing the right pc for me. |
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| 2/12/2013 5:57:05 PM | windows explorer still not working well |
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| 6/10/2012 8:01:16 PM | Cannot get info into "One Note". |
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| 1/14/2013 4:03:16 PM | u suck |
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| 10/9/2011 9:46:44 AM | I get an error message as a result of shutdowns for Word and Google Earth. I cannot run several Office programs because of this. |
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| 12/26/2012 1:09:24 PM | I love it. It's the best computer I've ever owned. |
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| 12/16/2012 12:32:27 AM | freezes often, |
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| 10/24/2012 8:01:26 AM | It is so slow and won't open MSN hotmail or allow streaming at all |
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| 4/30/2012 2:27:35 PM | VERY SLOW |
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| 5/18/2011 3:18:37 PM | My computer is ONLY two weeks old. Problems started within two days of purchase. It has frozen several times-in the middle of surfing the net, playing a video and several times i had to remove battery in order to turn it off. I cannot download some updates for windows. And now i cannot read some documents or what ever you want to call it, because it now says plug ins are missing. For a 2 week old PC--this is RIDICULOUS!! PLEASE HELP!!! Thank you |
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| 10/17/2012 2:35:46 PM | Internet takes forever to load and locks up at times. |
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| 10/31/2012 4:43:22 PM | would not remove a viros called file resore on Hannahas computer. |
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