Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the HP Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.



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HP presario cq62 notebook pc Satisfaction Reviews


Average Satisfaction
 
  3.15 out of 4

Percent Freezing
33%

Percent Slow
53%
Make
HP

Model
presario cq62 notebook pc

PC Type
Portable

Total Votes: 1843

2%
 
11%
 
56%
 
31%
 



Date Comments Satisfaction
11/13/2010 3:47:27 PM LOve it
 
  4.00 out of 4
9/10/2012 10:44:34 AM Gud
 
  4.00 out of 4
4/26/2011 7:44:32 PM love this comp,
 
  4.00 out of 4
3/31/2011 11:36:02 PM pops up
 
  4.00 out of 4
3/11/2011 2:29:27 AM Looks like my computer is faster.
 
  4.00 out of 4
2/12/2011 7:13:40 PM some viruses
 
  4.00 out of 4
6/28/2011 4:09:09 PM Computer simply lacked minor maintenance. Problem corrected
 
  4.00 out of 4
3/23/2011 11:10:35 PM I love my computer. It is the BEST computer that I have ever owned.
 
  4.00 out of 4
1/12/2012 2:30:19 PM The technician was an enormaous help and fixed all issues with my PC
 
  4.00 out of 4
3/4/2011 10:21:05 PM very awsome
 
  4.00 out of 4
10/21/2010 12:18:44 AM Compaq Presario CQ62-209WM Laptop
 
  4.00 out of 4
1/4/2013 6:42:08 PM if it works
 
  4.00 out of 4
7/12/2012 7:29:29 PM I love my laptop
 
  4.00 out of 4
3/6/2013 4:06:50 PM HII
 
  4.00 out of 4
11/5/2010 1:29:25 PM i've had this pc for three months now, and it has been a good one.
 
  4.00 out of 4
3/27/2013 4:26:52 PM i have been using pc matic for about a year in a half and the pc matic system has kept my computer running at higher speeds. When i run my scans in the past my computer has run better.
 
  4.00 out of 4
5/6/2012 10:20:32 AM Very Satisfied!!!
 
  4.00 out of 4
5/6/2012 10:35:16 AM VERY SATISFIED!!!
 
  4.00 out of 4
5/6/2012 11:06:40 AM VERY SATISFIED!!
 
  4.00 out of 4
6/18/2011 2:57:35 PM This is a newer computer
 
  4.00 out of 4
9/22/2011 5:37:37 PM brand new computer.
 
  4.00 out of 4
5/8/2011 12:45:01 PM For the money, this computer is very reliable and fast.
 
  4.00 out of 4
3/25/2011 5:06:06 PM i like that its fast and ima kewp it fast
 
  4.00 out of 4
6/27/2012 6:22:46 PM to many popups
 
  4.00 out of 4
5/8/2012 1:00:34 AM Very Satisfied!!
 
  4.00 out of 4
5/7/2012 6:11:28 PM Very Satisfied!!!
 
  4.00 out of 4
5/7/2012 6:21:34 PM Very satisfied!
 
  4.00 out of 4
5/7/2012 6:35:52 PM Very Satisfied!
 
  4.00 out of 4
5/7/2012 6:57:39 PM Very Satisfied!
 
  4.00 out of 4
5/15/2012 12:50:16 PM Very Satiisfied!
 
  4.00 out of 4
5/15/2012 12:57:14 PM Very Satisfied!
 
  4.00 out of 4
5/15/2012 1:27:28 PM Very Satisied!
 
  4.00 out of 4
5/15/2012 2:56:32 PM VERY SATISFIED!
 
  4.00 out of 4
1/17/2011 9:42:39 PM my first lap top. very satisfied.
 
  4.00 out of 4
3/29/2011 5:42:50 PM Love it
 
  4.00 out of 4
3/29/2011 6:06:42 PM Love it
 
  4.00 out of 4
3/18/2011 12:06:47 AM This computer was given to me.
 
  4.00 out of 4
7/26/2012 11:45:12 AM I just really like this PC
 
  4.00 out of 4
4/1/2013 9:21:16 PM hi
 
  4.00 out of 4
3/17/2011 11:33:41 PM I have purched the program to keep the Labtop clean and running smooth with out not problems.
 
  4.00 out of 4
8/20/2011 7:42:26 PM It was run out of battery and had to basically reinstall windows 7 which wiped out everything on it. That's why I've had to reinstall this program, as well as Kaspersky PURE, VLC media and Open Office.
 
  4.00 out of 4
3/17/2012 10:44:16 AM .
 
  4.00 out of 4
12/23/2012 10:56:25 AM .
 
  4.00 out of 4
4/21/2013 3:01:43 PM I am happy with it over all.
 
  4.00 out of 4
11/16/2011 6:11:13 PM Having problems with E-mails not being sent. It kicks me back to main screen.
 
  4.00 out of 4
5/9/2013 6:45:37 PM I like everything about it. The size, keyboard, size of screen, performance. I have had it for over two years now and it has never given me any problems.
 
  4.00 out of 4
2/19/2013 5:44:41 AM greaat pc will upgrade if needed
 
  3.00 out of 4
2/19/2013 5:53:37 AM will be upgraading
 
  3.00 out of 4
7/12/2011 5:10:22 PM IT JUST STARTS UPDATING THINGS WITHOUT NOTICE AND STOP US FROM DOING WHAT WE WANT WHEN WE TO
 
  3.00 out of 4
3/10/2012 7:31:21 PM I don't really know, since this just ran, and I haven't used it yet.
 
  3.00 out of 4
1/23/2012 3:28:22 PM not a fast pc overall but works for what I use it for. Don't like the keyboard though. Have to really hit the keys like an old fashioned typewriter to get it to connect with keys sometimes.
 
  3.00 out of 4
2/4/2012 6:02:26 PM Complementary scan, provided by: ACG.
 
  3.00 out of 4
7/18/2011 12:29:32 AM Windows son't load certain webpages. Wireless internet stop working often.
 
  3.00 out of 4
4/14/2011 5:04:44 AM Iand my son do not like the keyboard feel or touch for quick typing.
 
  3.00 out of 4
12/28/2011 12:22:37 AM its good too have
 
  3.00 out of 4
4/11/2013 2:25:19 PM I do a lot of work with very large image files as we are an Infrared Company. The amounts of data used at any one time will slow any computer down after a while, cache files fill rapidly when doing report files. I just need to clean it regularly so it functions to my needs.
 
  3.00 out of 4
6/19/2012 4:46:11 PM code 24 on usb not recognized
 
  3.00 out of 4
10/15/2012 12:52:42 AM no coment
 
  3.00 out of 4
11/13/2011 11:11:23 AM none at this time
 
  3.00 out of 4
12/10/2012 3:23:29 PM so far it is working fine.
 
  3.00 out of 4
10/4/2010 6:20:08 PM difficulty down loading application ie itunes apple player the start to ryun and wen thet get bwt 80 to 90% complete the down load keep frezing
 
  3.00 out of 4
1/6/2012 3:10:07 PM when booting up i have to hit the on/off switch two times. the esc key works like the windows flag key until i go through the process of switching users even though i am the only user listed
 
  3.00 out of 4
12/31/2012 9:49:15 AM keep getting BSOD.
 
  3.00 out of 4
9/6/2012 3:24:35 AM i could not get it to finch on this my lap/top till now this is my 2nd cou.
 
  3.00 out of 4
3/3/2011 11:00:34 PM Internet browsing and all applications except three are the main problem. The both of them, and booting up which takes about six to seven minutes. the three applications are Itunes, Serato (DJing software), and Virtual DJ (obviously, also DJing software). The relationship between these three applications is that they all usae music files. But i keep all my music on an external hard drive and even when not using the music, the programs still take forever to load!
 
  3.00 out of 4
1/11/2012 6:46:42 PM running slow and internet interuption issues
 
  3.00 out of 4
1/30/2011 10:29:51 PM Mainly used for net surfing and watching TV.
 
  3.00 out of 4
10/2/2012 8:52:24 AM too early to tell
 
  3.00 out of 4
2/17/2013 8:27:44 AM I got what I paid for.
 
  3.00 out of 4
5/3/2011 10:03:19 PM it ok
 
  3.00 out of 4
7/20/2012 10:30:24 AM NA
 
  3.00 out of 4
6/22/2012 5:19:42 PM happy
 
  3.00 out of 4
3/17/2011 10:55:01 PM Do not know yet
 
  3.00 out of 4
11/22/2012 12:26:34 AM The wierd graphics while the scan is running is kind of disconcerting. It scared my mom. She thought it was a scam.
 
  3.00 out of 4
7/30/2010 3:41:02 PM Says screen resolution is not on right setting, when it is. Have to restart the computer for it to recognized the CD/DVD ROM drive.
 
  3.00 out of 4
5/7/2013 8:36:35 PM Just purchased. Have to see how it keeps working.
 
  3.00 out of 4
2/28/2013 12:34:31 AM My computer's battery life doesn't last as long as I would like it to but other than that I am happy with it.
 
  3.00 out of 4
3/12/2013 10:26:38 PM I am having problems with the cursor jumping around for no reason, frequently in the middle of a sentence. I can't find the cause for this, or a solution.
 
  3.00 out of 4
9/23/2012 11:40:13 PM zcfszgdhbf
 
  3.00 out of 4
11/30/2011 5:37:24 PM new to me, this compaq was just purchased used, but in good shape, from what I can tell.. don't know much about it, so am hoping to learn here.
 
  3.00 out of 4
10/15/2012 2:16:32 PM comp runs slow
 
  3.00 out of 4
11/26/2012 12:41:25 PM its okay
 
  3.00 out of 4
3/24/2011 8:57:04 PM Works great.
 
  3.00 out of 4
11/7/2012 11:56:07 AM I am very happy with my computer I just start to notice how slow it has been from the first time i purchase it.and freezeing up.
 
  3.00 out of 4
1/14/2013 3:45:37 PM hi
 
  3.00 out of 4
4/19/2013 7:31:56 AM getting old
 
  3.00 out of 4
8/31/2012 2:42:05 PM keeps dropping offline
 
  3.00 out of 4
9/13/2010 10:51:53 PM ITS A GREAT COMPUTER IT JUST RUNS SLOW AND I JUST GOT IT.
 
  3.00 out of 4
11/20/2010 11:28:43 AM windows keeps giving me errors
 
  3.00 out of 4
4/6/2011 2:36:41 PM IF INACTIVE FOR A LITTLE BIT U HAVE TO RESTART
 
  3.00 out of 4
8/30/2010 12:55:30 PM took for ever to Scan..
 
  3.00 out of 4
10/18/2011 2:57:33 PM It's slow
 
  3.00 out of 4
12/10/2010 2:52:23 AM every once in a while
 
  3.00 out of 4
12/9/2010 10:45:07 AM not bad has but it's gliches
 
  3.00 out of 4
8/11/2010 6:02:05 PM quest DNS is killing my computer and i am trying to get rid of it i hope this helps
 
  3.00 out of 4
5/15/2012 12:41:39 PM the computer is nice but runs slow and locks up alot.
 
  3.00 out of 4
10/19/2010 7:09:19 PM Mouse pad on this lap top freezes a lot.
 
  3.00 out of 4
3/21/2011 7:45:28 PM yay
 
  3.00 out of 4
8/19/2010 7:34:31 PM Cost $330 - seems good for the price.
 
  3.00 out of 4
2/23/2011 9:34:22 AM Mouse area not sensitive enough to finger movement.
 
  3.00 out of 4
8/23/2010 5:34:18 AM Generally happy. Its about 2 months old now
 
  3.00 out of 4
1/2/2011 12:53:09 AM Love it wish it ran better all of the time.
 
  3.00 out of 4
1/22/2013 12:25:11 PM .
 
  3.00 out of 4
4/30/2013 4:03:38 PM small computer, she sometimes try to things computer canndot do
 
  3.00 out of 4
8/25/2010 12:10:11 AM bought it in walmart for $348
 
  3.00 out of 4
9/18/2010 4:15:23 AM Bon deuxième ordinateur pour travail chez les clients
 
  3.00 out of 4
2/13/2011 11:39:27 AM PCMatic.com ran really slow.
 
  3.00 out of 4
9/15/2012 5:05:21 PM here lately,pc has beed acting up bandly....i play games besides that is home use..lately can not even get to the game....
 
  3.00 out of 4
12/27/2010 9:05:03 AM not fast enough
 
  3.00 out of 4
10/7/2010 7:44:31 PM like it
 
  3.00 out of 4
11/17/2010 12:52:13 PM some odd time sound card creating problems
 
  3.00 out of 4
4/18/2011 9:49:07 PM It's ok most of the time but sometimes it hangs up like something is running toooo much ram...
 
  3.00 out of 4
5/28/2013 6:51:00 PM 1
 
  3.00 out of 4
10/23/2010 3:02:19 PM Internet freezes.
 
  3.00 out of 4
7/7/2011 9:36:46 AM Videos just started loading slowly
 
  3.00 out of 4
10/2/2010 12:33:34 PM this is a brand new laptop.in process of being set up for 1st time use
 
  3.00 out of 4
7/24/2012 3:45:55 PM locks up a lot...get program not responding
 
  3.00 out of 4
9/25/2011 9:15:18 PM keyboard not working until logout login routine after initial boot up
 
  3.00 out of 4
12/5/2010 6:24:46 AM i like it alot
 
  3.00 out of 4
10/5/2011 10:15:04 AM Thia PC was a gift
 
  3.00 out of 4
3/10/2011 10:29:07 PM Not happy with windows7. problems with windows7 and wireless.
 
  3.00 out of 4
2/5/2011 6:06:37 PM it freezez up. sometimes restarts on its own.
 
  3.00 out of 4
2/26/2011 7:54:43 PM AVG pop up's
 
  3.00 out of 4
4/26/2011 10:00:40 PM it freezes up
 
  3.00 out of 4
2/12/2011 2:51:11 PM weak signal verizon internet
 
  3.00 out of 4
4/26/2011 7:24:32 PM sometimes it freezes up and I have to close out and reenter
 
  3.00 out of 4
3/10/2011 11:57:48 AM is working good
 
  3.00 out of 4
2/10/2011 2:00:08 AM Checking for keyloggers and such
 
  3.00 out of 4
2/10/2011 3:50:18 AM I am happy with it, it does what i need it too, when i need it too, although i have had a problem or two with recovery system coming up when booting up.......and when closing down most times i get message saying program still running do you want to force shut down or cancel, but nothing ever appears in task manager.
 
  3.00 out of 4
3/25/2011 1:33:52 AM connection to internet is slow and not reliable
 
  3.00 out of 4
10/6/2011 12:54:17 PM hope that this speeds up my computer
 
  3.00 out of 4
11/18/2010 6:49:28 PM Always have HP alerts I have to address
 
  3.00 out of 4
4/9/2013 8:02:27 PM wi-fi not working
 
  3.00 out of 4
2/21/2013 8:23:57 PM Wish it would process faster
 
  2.00 out of 4
4/19/2011 11:13:38 AM runs poorly
 
  2.00 out of 4
6/3/2013 8:37:38 PM to early to tell
 
  2.00 out of 4
7/1/2011 8:59:05 PM my video card cannot keep up with streaming video from netflix or even dvds. it got better after the 1st scan from PC tune up but it is back to running slow.
 
  2.00 out of 4
9/29/2011 1:31:43 PM Begins to slow down with minimal application usage
 
  2.00 out of 4
4/26/2011 7:56:07 PM problems instaling programs
 
  2.00 out of 4
7/25/2011 11:29:59 AM internet explorer keepsm telling me i cant acess sites ver slow on internet
 
  2.00 out of 4
4/20/2011 7:50:27 PM slow to boot
 
  2.00 out of 4
1/27/2011 8:31:19 PM has always seemed to run slow
 
  2.00 out of 4
1/13/2012 1:21:28 PM SLOW, HANGS UP, SHUTS DOWN A LOT
 
  2.00 out of 4
3/14/2011 11:38:14 PM Freezes all the time. Slow response
 
  2.00 out of 4
10/20/2011 8:02:10 PM It's just not near as fast as it was when I bought it refurbed at the first of the year. Had a lock up problem but I think I have fixed that problem. It was during that time It became unable to perform a Check Disk on it. It states unable to perform check disk due to a resently installed program but the only thing I had installed on it was a new printer (Kodak) I uninstalled it and tried check disk again. It still will not perform a check disk. Do not care for WINDOWS 7 much prefer XP.
 
  2.00 out of 4
2/25/2012 8:11:49 AM it is junk
 
  2.00 out of 4
6/14/2013 4:40:16 PM It just seems to have a lot of problems between the battery connection and running slow
 
  2.00 out of 4
2/21/2011 10:59:08 AM with wan miniport(pppp08) pop-up
 
  2.00 out of 4
3/19/2011 3:39:38 AM Easily overheats, and the cd drive has been buggy.
 
  2.00 out of 4
10/11/2010 10:57:51 PM its realy slow
 
  2.00 out of 4
9/20/2010 8:14:08 PM this laptop mouse pad locks up and prevents the use of the mouse. I believe it may need an updated driver. Thids computer is less than 10 days old. A representative at COMP USA recommended this problem as a way to resolve the laptop mouse issue.
 
  2.00 out of 4
12/23/2010 9:35:17 PM I have loaded programs only to find out they aren't there when I used them. Hard to do anything with it.
 
  2.00 out of 4
12/10/2010 4:36:16 PM it runs exertmely slow
 
  2.00 out of 4
3/29/2011 9:05:12 PM programs stop responding
 
  2.00 out of 4
11/9/2010 6:07:10 AM scan not complete
 
  2.00 out of 4
7/1/2011 10:08:04 PM Programs load too slow
 
  2.00 out of 4
1/26/2013 10:10:04 PM I'll have to get someone else to help me with this application.
 
  2.00 out of 4
11/7/2012 8:16:53 PM running slow and freezing up
 
  2.00 out of 4
12/22/2010 1:38:27 PM it is slow cant get internet
 
  2.00 out of 4
1/6/2013 3:45:45 PM sometimes when I'm typing it will stop and I have to place the curser where I need it to be to continue.
 
  2.00 out of 4
12/19/2010 7:24:39 PM locks up
 
  2.00 out of 4
11/9/2012 5:58:39 PM Don't see a change
 
  2.00 out of 4
11/22/2011 4:18:56 PM downloads are slow and freezes frequently
 
  2.00 out of 4
4/5/2013 3:17:18 PM this computer is used to play games on CD's and is not internet connected
 
  2.00 out of 4
12/5/2012 11:35:52 PM i need to fix my windows update
 
  2.00 out of 4
9/19/2012 1:28:18 PM didn'r know how to keep it running smoothly
 
  2.00 out of 4
2/16/2013 6:41:25 PM very very slow unreliable
 
  2.00 out of 4
3/29/2012 7:49:08 PM More often than not the computer wont open certain web pages, and if it does open them the entire internet browser will close
 
  2.00 out of 4
4/1/2012 6:01:50 PM Runs slow, locking up, overheating, getting kicked off web at anytime, etc . You name it and it has happened.
 
  2.00 out of 4
3/8/2011 3:18:49 AM the computer is getting extremely slow and we cant figure out why
 
  2.00 out of 4
4/28/2012 1:17:56 PM works like shit
 
  2.00 out of 4
3/30/2011 5:24:37 PM what has it done? this screen poped up after I ran free down load. I won't know until I go back to using the computer
 
  2.00 out of 4
6/30/2012 1:53:14 PM this pc was pre owned
 
  2.00 out of 4
3/6/2012 5:05:03 PM it has been slow,it freezes up, it has been hard to get things done.
 
  2.00 out of 4
12/18/2011 8:50:30 AM It runs very slowly and locks up frequently
 
  2.00 out of 4
2/2/2012 3:10:15 PM Performance is not good just after 7 months of owning it.
 
  2.00 out of 4
9/16/2012 10:57:13 PM Pages on internet stop responding.
 
  2.00 out of 4
1/1/2012 7:51:09 PM My computer is slow and cannot handle as many progams running at one time as it should be able to.
 
  2.00 out of 4
3/3/2013 12:11:05 PM internet pages wont load
 
  2.00 out of 4
3/22/2012 9:22:33 PM not sure about this pc yet. was my dads. he is in a rest home now and i have taken over it as he cannot use it.
 
  2.00 out of 4
2/23/2012 3:44:32 PM during gaming pc locks up
 
  2.00 out of 4
2/19/2013 8:36:35 PM very glitchy and slow....
 
  2.00 out of 4
8/25/2011 11:26:31 AM Has always had issues with freezing on interenet
 
  2.00 out of 4
2/15/2011 6:00:53 PM Since momenet I bought this laptop it has crashed, and I mean since day one of owning it. I brought it to Best Buy, and they said there is a softwear issues that involes spyware and adware with virus on this computer.
 
  1.00 out of 4
12/21/2010 8:00:51 PM this cpu sucks *** it runs like its from the 1900's
 
  1.00 out of 4
2/17/2013 1:40:02 AM I have to run it in safe mode in order to get anything done
 
  1.00 out of 4
11/15/2012 9:25:59 PM the cpu runs at 100% most of the time and everything runs extremely slow
 
  1.00 out of 4
12/30/2012 11:20:59 AM Some block comes up everytime I have to do something. Then you have to click it 4 or 5 times for it to go away.
 
  1.00 out of 4
1/17/2013 11:33:05 AM slow and the dvd player stopped working
 
  1.00 out of 4
6/28/2012 8:34:04 PM could be faster a nd stay on internet
 
  1.00 out of 4
6/19/2011 5:22:51 PM Constant problems with a failure to shutdown properly, slow response time, overall bad performance
 
  1.00 out of 4
6/22/2011 10:53:10 AM I fear I may have been hacked already.
 
  1.00 out of 4
4/25/2011 5:02:55 PM I can't say anything, because I have no idea waht you did.
 
  1.00 out of 4