Welcome to the PC Pitstop Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the HP Satisfaction Reviews

PC Pitstop is the world's #1 PC diagnostic process. As part of our test process, we ask users several subjective questions related to their satisfaction and performance of their computer. This unique capability enables us to have the largest PC customer satisfaction database in the world. Starting in April 2009, we also collect the user comments about their PCs, giving more qualitative information related to PC satisfaction.



To make your own comment about your PC and to find out how to make your computer faster, try running our Free PC Matic Scan.

Search For Laptops By Brand

Manufacturer


HP presario cq62 notebook pc Satisfaction Reviews


Average Satisfaction
 
  3.18 out of 4

Percent Freezing
29%

Percent Slow
48%
Make
HP

Model
presario cq62 notebook pc

PC Type
Portable

Total Votes: 1302

2%
 
11%
 
55%
 
33%
 



Date Comments Satisfaction
6/28/2011 4:09:09 PM Computer simply lacked minor maintenance. Problem corrected
 
  4.00 out of 4
3/4/2011 10:21:05 PM very awsome
 
  4.00 out of 4
6/18/2011 2:57:35 PM This is a newer computer
 
  4.00 out of 4
5/6/2012 10:20:32 AM Very Satisfied!!!
 
  4.00 out of 4
5/6/2012 10:35:16 AM VERY SATISFIED!!!
 
  4.00 out of 4
5/6/2012 11:06:40 AM VERY SATISFIED!!
 
  4.00 out of 4
3/17/2011 11:33:41 PM I have purched the program to keep the Labtop clean and running smooth with out not problems.
 
  4.00 out of 4
3/18/2011 12:06:47 AM This computer was given to me.
 
  4.00 out of 4
11/13/2010 3:47:27 PM LOve it
 
  4.00 out of 4
11/16/2011 6:11:13 PM Having problems with E-mails not being sent. It kicks me back to main screen.
 
  4.00 out of 4
3/11/2011 2:29:27 AM Looks like my computer is faster.
 
  4.00 out of 4
1/12/2012 2:30:19 PM The technician was an enormaous help and fixed all issues with my PC
 
  4.00 out of 4
10/21/2010 12:18:44 AM Compaq Presario CQ62-209WM Laptop
 
  4.00 out of 4
2/12/2011 7:13:40 PM some viruses
 
  4.00 out of 4
3/23/2011 11:10:35 PM I love my computer. It is the BEST computer that I have ever owned.
 
  4.00 out of 4
11/5/2010 1:29:25 PM i've had this pc for three months now, and it has been a good one.
 
  4.00 out of 4
4/26/2011 7:44:32 PM love this comp,
 
  4.00 out of 4
3/31/2011 11:36:02 PM pops up
 
  4.00 out of 4
9/22/2011 5:37:37 PM brand new computer.
 
  4.00 out of 4
5/15/2012 12:57:14 PM Very Satisfied!
 
  4.00 out of 4
5/15/2012 1:27:28 PM Very Satisied!
 
  4.00 out of 4
5/15/2012 2:56:32 PM VERY SATISFIED!
 
  4.00 out of 4
5/8/2011 12:45:01 PM For the money, this computer is very reliable and fast.
 
  4.00 out of 4
5/15/2012 12:50:16 PM Very Satiisfied!
 
  4.00 out of 4
5/7/2012 6:21:34 PM Very satisfied!
 
  4.00 out of 4
5/7/2012 6:35:52 PM Very Satisfied!
 
  4.00 out of 4
5/7/2012 6:57:39 PM Very Satisfied!
 
  4.00 out of 4
5/8/2012 1:00:34 AM Very Satisfied!!
 
  4.00 out of 4
8/20/2011 7:42:26 PM It was run out of battery and had to basically reinstall windows 7 which wiped out everything on it. That's why I've had to reinstall this program, as well as Kaspersky PURE, VLC media and Open Office.
 
  4.00 out of 4
3/29/2011 6:06:42 PM Love it
 
  4.00 out of 4
5/7/2012 6:11:28 PM Very Satisfied!!!
 
  4.00 out of 4
3/25/2011 5:06:06 PM i like that its fast and ima kewp it fast
 
  4.00 out of 4
1/17/2011 9:42:39 PM my first lap top. very satisfied.
 
  4.00 out of 4
3/29/2011 5:42:50 PM Love it
 
  4.00 out of 4
3/17/2012 10:44:16 AM .
 
  4.00 out of 4
8/11/2010 6:02:05 PM quest DNS is killing my computer and i am trying to get rid of it i hope this helps
 
  3.00 out of 4
11/13/2011 11:11:23 AM none at this time
 
  3.00 out of 4
2/23/2011 9:34:22 AM Mouse area not sensitive enough to finger movement.
 
  3.00 out of 4
8/23/2010 5:34:18 AM Generally happy. Its about 2 months old now
 
  3.00 out of 4
5/15/2012 12:41:39 PM the computer is nice but runs slow and locks up alot.
 
  3.00 out of 4
7/12/2011 5:10:22 PM IT JUST STARTS UPDATING THINGS WITHOUT NOTICE AND STOP US FROM DOING WHAT WE WANT WHEN WE TO
 
  3.00 out of 4
7/30/2010 3:41:02 PM Says screen resolution is not on right setting, when it is. Have to restart the computer for it to recognized the CD/DVD ROM drive.
 
  3.00 out of 4
11/30/2011 5:37:24 PM new to me, this compaq was just purchased used, but in good shape, from what I can tell.. don't know much about it, so am hoping to learn here.
 
  3.00 out of 4
3/17/2011 10:55:01 PM Do not know yet
 
  3.00 out of 4
5/3/2011 10:03:19 PM it ok
 
  3.00 out of 4
1/6/2012 3:10:07 PM when booting up i have to hit the on/off switch two times. the esc key works like the windows flag key until i go through the process of switching users even though i am the only user listed
 
  3.00 out of 4
10/18/2011 2:57:33 PM It's slow
 
  3.00 out of 4
11/20/2010 11:28:43 AM windows keeps giving me errors
 
  3.00 out of 4
12/10/2010 2:52:23 AM every once in a while
 
  3.00 out of 4
12/9/2010 10:45:07 AM not bad has but it's gliches
 
  3.00 out of 4
4/6/2011 2:36:41 PM IF INACTIVE FOR A LITTLE BIT U HAVE TO RESTART
 
  3.00 out of 4
9/13/2010 10:51:53 PM ITS A GREAT COMPUTER IT JUST RUNS SLOW AND I JUST GOT IT.
 
  3.00 out of 4
8/30/2010 12:55:30 PM took for ever to Scan..
 
  3.00 out of 4
8/19/2010 7:34:31 PM Cost $330 - seems good for the price.
 
  3.00 out of 4
2/12/2011 2:51:11 PM weak signal verizon internet
 
  3.00 out of 4
3/21/2011 7:45:28 PM yay
 
  3.00 out of 4
8/25/2010 12:10:11 AM bought it in walmart for $348
 
  3.00 out of 4
4/26/2011 7:24:32 PM sometimes it freezes up and I have to close out and reenter
 
  3.00 out of 4
2/26/2011 7:54:43 PM AVG pop up's
 
  3.00 out of 4
10/6/2011 12:54:17 PM hope that this speeds up my computer
 
  3.00 out of 4
2/10/2011 3:50:18 AM I am happy with it, it does what i need it too, when i need it too, although i have had a problem or two with recovery system coming up when booting up.......and when closing down most times i get message saying program still running do you want to force shut down or cancel, but nothing ever appears in task manager.
 
  3.00 out of 4
7/7/2011 9:36:46 AM Videos just started loading slowly
 
  3.00 out of 4
3/10/2011 11:57:48 AM is working good
 
  3.00 out of 4
3/10/2011 10:29:07 PM Not happy with windows7. problems with windows7 and wireless.
 
  3.00 out of 4
9/25/2011 9:15:18 PM keyboard not working until logout login routine after initial boot up
 
  3.00 out of 4
12/5/2010 6:24:46 AM i like it alot
 
  3.00 out of 4
2/10/2011 2:00:08 AM Checking for keyloggers and such
 
  3.00 out of 4
10/5/2011 10:15:04 AM Thia PC was a gift
 
  3.00 out of 4
2/5/2011 6:06:37 PM it freezez up. sometimes restarts on its own.
 
  3.00 out of 4
3/24/2011 8:57:04 PM Works great.
 
  3.00 out of 4
3/25/2011 1:33:52 AM connection to internet is slow and not reliable
 
  3.00 out of 4
4/18/2011 9:49:07 PM It's ok most of the time but sometimes it hangs up like something is running toooo much ram...
 
  3.00 out of 4
12/27/2010 9:05:03 AM not fast enough
 
  3.00 out of 4
2/13/2011 11:39:27 AM PCMatic.com ran really slow.
 
  3.00 out of 4
10/2/2010 12:33:34 PM this is a brand new laptop.in process of being set up for 1st time use
 
  3.00 out of 4
1/2/2011 12:53:09 AM Love it wish it ran better all of the time.
 
  3.00 out of 4
9/18/2010 4:15:23 AM Bon deuxième ordinateur pour travail chez les clients
 
  3.00 out of 4
10/4/2010 6:20:08 PM difficulty down loading application ie itunes apple player the start to ryun and wen thet get bwt 80 to 90% complete the down load keep frezing
 
  3.00 out of 4
12/28/2011 12:22:37 AM its good too have
 
  3.00 out of 4
3/3/2011 11:00:34 PM Internet browsing and all applications except three are the main problem. The both of them, and booting up which takes about six to seven minutes. the three applications are Itunes, Serato (DJing software), and Virtual DJ (obviously, also DJing software). The relationship between these three applications is that they all usae music files. But i keep all my music on an external hard drive and even when not using the music, the programs still take forever to load!
 
  3.00 out of 4
3/10/2012 7:31:21 PM I don't really know, since this just ran, and I haven't used it yet.
 
  3.00 out of 4
1/11/2012 6:46:42 PM running slow and internet interuption issues
 
  3.00 out of 4
2/4/2012 6:02:26 PM Complementary scan, provided by: ACG.
 
  3.00 out of 4
7/18/2011 12:29:32 AM Windows son't load certain webpages. Wireless internet stop working often.
 
  3.00 out of 4
4/26/2011 10:00:40 PM it freezes up
 
  3.00 out of 4
10/23/2010 3:02:19 PM Internet freezes.
 
  3.00 out of 4
10/19/2010 7:09:19 PM Mouse pad on this lap top freezes a lot.
 
  3.00 out of 4
10/7/2010 7:44:31 PM like it
 
  3.00 out of 4
1/23/2012 3:28:22 PM not a fast pc overall but works for what I use it for. Don't like the keyboard though. Have to really hit the keys like an old fashioned typewriter to get it to connect with keys sometimes.
 
  3.00 out of 4
11/17/2010 12:52:13 PM some odd time sound card creating problems
 
  3.00 out of 4
4/14/2011 5:04:44 AM Iand my son do not like the keyboard feel or touch for quick typing.
 
  3.00 out of 4
1/30/2011 10:29:51 PM Mainly used for net surfing and watching TV.
 
  3.00 out of 4
11/18/2010 6:49:28 PM Always have HP alerts I have to address
 
  3.00 out of 4
12/10/2010 4:36:16 PM it runs exertmely slow
 
  2.00 out of 4
12/18/2011 8:50:30 AM It runs very slowly and locks up frequently
 
  2.00 out of 4
10/11/2010 10:57:51 PM its realy slow
 
  2.00 out of 4
3/19/2011 3:39:38 AM Easily overheats, and the cd drive has been buggy.
 
  2.00 out of 4
4/1/2012 6:01:50 PM Runs slow, locking up, overheating, getting kicked off web at anytime, etc . You name it and it has happened.
 
  2.00 out of 4
3/22/2012 9:22:33 PM not sure about this pc yet. was my dads. he is in a rest home now and i have taken over it as he cannot use it.
 
  2.00 out of 4
4/19/2011 11:13:38 AM runs poorly
 
  2.00 out of 4
9/20/2010 8:14:08 PM this laptop mouse pad locks up and prevents the use of the mouse. I believe it may need an updated driver. Thids computer is less than 10 days old. A representative at COMP USA recommended this problem as a way to resolve the laptop mouse issue.
 
  2.00 out of 4
2/21/2011 10:59:08 AM with wan miniport(pppp08) pop-up
 
  2.00 out of 4
9/29/2011 1:31:43 PM Begins to slow down with minimal application usage
 
  2.00 out of 4
3/6/2012 5:05:03 PM it has been slow,it freezes up, it has been hard to get things done.
 
  2.00 out of 4
3/30/2011 5:24:37 PM what has it done? this screen poped up after I ran free down load. I won't know until I go back to using the computer
 
  2.00 out of 4
7/1/2011 10:08:04 PM Programs load too slow
 
  2.00 out of 4
8/25/2011 11:26:31 AM Has always had issues with freezing on interenet
 
  2.00 out of 4
1/1/2012 7:51:09 PM My computer is slow and cannot handle as many progams running at one time as it should be able to.
 
  2.00 out of 4
3/8/2011 3:18:49 AM the computer is getting extremely slow and we cant figure out why
 
  2.00 out of 4
12/23/2010 9:35:17 PM I have loaded programs only to find out they aren't there when I used them. Hard to do anything with it.
 
  2.00 out of 4
7/25/2011 11:29:59 AM internet explorer keepsm telling me i cant acess sites ver slow on internet
 
  2.00 out of 4
2/25/2012 8:11:49 AM it is junk
 
  2.00 out of 4
10/20/2011 8:02:10 PM It's just not near as fast as it was when I bought it refurbed at the first of the year. Had a lock up problem but I think I have fixed that problem. It was during that time It became unable to perform a Check Disk on it. It states unable to perform check disk due to a resently installed program but the only thing I had installed on it was a new printer (Kodak) I uninstalled it and tried check disk again. It still will not perform a check disk. Do not care for WINDOWS 7 much prefer XP.
 
  2.00 out of 4
1/13/2012 1:21:28 PM SLOW, HANGS UP, SHUTS DOWN A LOT
 
  2.00 out of 4
4/26/2011 7:56:07 PM problems instaling programs
 
  2.00 out of 4
3/14/2011 11:38:14 PM Freezes all the time. Slow response
 
  2.00 out of 4
7/1/2011 8:59:05 PM my video card cannot keep up with streaming video from netflix or even dvds. it got better after the 1st scan from PC tune up but it is back to running slow.
 
  2.00 out of 4
1/27/2011 8:31:19 PM has always seemed to run slow
 
  2.00 out of 4
3/29/2011 9:05:12 PM programs stop responding
 
  2.00 out of 4
4/20/2011 7:50:27 PM slow to boot
 
  2.00 out of 4
11/9/2010 6:07:10 AM scan not complete
 
  2.00 out of 4
4/28/2012 1:17:56 PM works like shit
 
  2.00 out of 4
2/23/2012 3:44:32 PM during gaming pc locks up
 
  2.00 out of 4
3/29/2012 7:49:08 PM More often than not the computer wont open certain web pages, and if it does open them the entire internet browser will close
 
  2.00 out of 4
12/22/2010 1:38:27 PM it is slow cant get internet
 
  2.00 out of 4
12/19/2010 7:24:39 PM locks up
 
  2.00 out of 4
2/2/2012 3:10:15 PM Performance is not good just after 7 months of owning it.
 
  2.00 out of 4
11/22/2011 4:18:56 PM downloads are slow and freezes frequently
 
  2.00 out of 4
12/21/2010 8:00:51 PM this cpu sucks *** it runs like its from the 1900's
 
  1.00 out of 4
6/22/2011 10:53:10 AM I fear I may have been hacked already.
 
  1.00 out of 4
6/19/2011 5:22:51 PM Constant problems with a failure to shutdown properly, slow response time, overall bad performance
 
  1.00 out of 4
4/25/2011 5:02:55 PM I can't say anything, because I have no idea waht you did.
 
  1.00 out of 4
2/15/2011 6:00:53 PM Since momenet I bought this laptop it has crashed, and I mean since day one of owning it. I brought it to Best Buy, and they said there is a softwear issues that involes spyware and adware with virus on this computer.
 
  1.00 out of 4