CD/DVD Troubleshooter

To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

1. Troubleshooting Resources

   Windows 98/95

   • Troubleshooting Compact Disc Recordable and Re-Writable Drives 

   • The FixWindows.com Windows 98 CD-ROM Problem Flowchart

   • Troubleshooting Device Conflicts with Device Manager

   • My computer hangs when I copy data from my CD-ROM drive. Why?

   • My hard disk or CD-ROM drive access light blinks every few seconds. Why?

   • My CD-ROM-based program is not performing optimally. Why?

   • How does Windows Setup detect CD-ROM drives?

   • What digital video disc (DVD) decoder adapters are supported in Windows 98?

   • I am unable to access my CD-ROM drive after I install Windows 98. Why?

   • How to Change the Drive Letter of a CD-ROM Drive

   • How to Disable Automatic CD-ROM Running and Audio CD Playing

   • How to Cause CD Player to Play Audio CDs Automatically

   • How to Make Your CD-ROM Drive Accessible in Safe Mode

   Windows Me

   • Windows Me DVD Troubleshooter