Video/Display Troubleshooter

To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

1. Get the latest drivers

   Very often, you may experience video or monitor problems because you don't have the latest drivers for your monitor or video card. Visit your vendors' Web sites and check for updated drivers to download and install. Also see: WinDrivers.com, an excellent hub for drivers from different vendors.

2. Troubleshooting Resources

   Windows 98/95

   • Windows 98 Display Frequently Asked Questions

   • Troubleshooting Video Problems in Windows

   • Windows 98 Display Troubleshooter/Wizard

   • The FixWindows.com Windows 98 Video Problems Flowchart

   • The FixWindows.com Windows 98 Secondary Display Problems Flowchart

   Windows Me

   • Windows Me Display Frequently Asked Questions

   • Windows Millennium Edition Display Troubleshooter

   Windows 2000

   • Microsoft Windows 2000 Display Troubleshooter

3. Resources for specific problems

   • Windows 98 Display Error Messages

   • Monitors Need to Be Reconfigured After Reinstalling Windows 98

   • How to Change Fonts and Colors of Desktop Items

   • Cannot Change the Default Folder Icons in Windows Explorer

   • How to Change the Default Windows Color Scheme

   • How to Enable Multiple Display Support Using Windows 98

   • How to Use a Bitmap Image as a 16-Color Icon in Windows

   • How to Use .jpg Image as Background w/o Enabling Active Desktop in Windows Me

   • How to change the size of your screen area in Windows Me

   • How to change the number of colors your screen displays in Windows Me