Printer Troubleshooter

To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

Get the latest drivers

Very often, you may experience problems because you don't have the latest drivers for your printer. Visit your vendor's Web site and check for updated drivers to download and install. Also see: WinDrivers.com, an excellent hub for drivers from different vendors.

Troubleshooting Resources

Windows 98/95

• Windows 98 Print Troubleshooter/Wizard
• FixWindows.com Windows 98 Local Printer Problem Flowchart
• FixWindows.com Windows 98 Network Printer Problem Flowchart
• Windows 98 Frequently Asked Printing Questions
• Windows 98 Printing How To Guide
• Windows 98 Printing Error Messages
• Windows 98 Printing Error Messages (2)
• Windows 98 Printing Troubleshooting Page
• How to Troubleshoot Spool32 Error Messages

Windows Me

• Windows Me Printing Frequently Asked Questions
• Windows Millennium Edition Printers.txt File
• Windows Millennium Edition Printing Troubleshooter
• Printing Newsgroup
• Windows Millennium Edition Printing Error Messages

Windows 2000

• How to Add Printers with No User Interaction in Windows 2000