TechExpress Map

  Printer Troubleshooter

To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

Get the latest drivers

Very often, you may experience problems because you don't have the latest drivers for your printer. Visit your vendor's Web site and check for updated drivers to download and install. Also see:, an excellent hub for drivers from different vendors.

Troubleshooting Resources

Windows 98/95

Windows Me

Windows 2000