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Shutdown Troubleshooter
To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.
Troubleshooting Resources
Windows 98/95
- Windows 95 Startup and Shutdown Troubleshooter
- Windows 98 Startup and Shutdown Troubleshooter
- How to Troubleshoot Windows 98 Shutdown Problems
- How to troubleshoot Win98 Second Edition shutdown problems
- The FixWindows.com Windows 98 Shutdown Problems Flowchart
Windows Me
Windows 2000/NT
Resources for Specific Errors
- Windows 95/98 Boots Directly to "Shut Down" Screen
- How to Troubleshoot Windows 95 Shutdown Problems
- Computer Hangs on Shutdown with Windows Desktop Update Component
- Can't start a command prompt, or restart in MS-DOS mode
- Can't warm boot computer at Win98 shutdown screen
- Computer hangs when you try to restart in MS-DOS mode
- Computer stops responding when shutting down Win98
- Computer stops responding when you attempt to shut down Win98
- Computer stops responding when you try to shut it down in Win98
- Problems restarting computer with device using IRQ 12
- ScanDisk Runs Even Though Windows Shut Down Correctly
- Shutting down or logging off Windows takes a long time
- Win98 Second Edition may not shut down or restart in MS-DOS mode