TechExpress Map

  Startup Troubleshooter


To help solve your problem, first consult the resources and links we've listed below. If you still can't resolve your problem, see the bottom of the page for a link to create/send a tech support request.

Check your connections
First things first. Make sure all your connections are secure and all cables are properly plugged in. Check to make sure you're getting power from your outlet or power strip.

Troubleshooting Resources

Windows 98/95

Windows Me

Windows 2000/NT

Specific Errors