About the Ping Test

Questions About Ping Results

  1. What does the RTT say about my baud rate?
    There is no direct relationship between RTT (round-trip time) and BPS (bits per second) or baud rate. The RTT as measured here says something about how quickly a small packet can make it from your browser to a server site and back, but says nothing about how much information a server site can send you in a given period. A higher baud rate often does give lower RTTs, but two different ISPs connected at the same baud rate can give you vastly different RTT values.

  2. Why are all the sites returning 2000 or 0?
    Firewalls and proxy servers can sometimes interfere with the operation of the Pinger Object. In some cases you may see all sites reporting approximately the same excellent (<10 ms) round-trip time, which is actually the response time of the proxy server; in other cases you may see all sites reporting 1000 ms round-trip times, indicating that the firewall is not passing ping packets.

  3. My RTT values are all lousy. What can I do?
    You can improve your connection. If you are using an older modem, you might want to upgrade to a 56K modem, ISDN, xDSL, or a cable modem. ISPs (Internet Service Providers) often give higher-speed connections better routing. If you're already using a good modem, you might want to try another ISP. Most will offer you a short free trial period.

General Questions,Test Problems, or Error Messages?

  1. How do I stop it?
    The script for this page pings each site 10 times and then stops. You can interrupt the test at any time by switching to another page.

  2. Why do I see "No ActiveX" instead of round-trip times?
    This page uses ActiveX controls and VBScript. Your browser must support ActiveX controls and you must allow the Pinger Object to be installed to see RTT results. Microsoft Internet Explorer 3.x and above support ActiveX controls and VBScript. Netscape Navigator does not support them. However, you may be able to run the test via the Neptune plug-in.

  3. I see a message that IE has saved me from a nasty ActiveX object. What can I do?
    Your IE security level is probably set too high. You may need to lower your security from High to Medium and refresh this page to download the ActiveX objects that make the Pinger application work.

  4. What's all this certificate stuff?
    ActiveX controls are digitally signed to guarantee that they are from a reputable source. Our controls are signed PC Pitstop, LLC. Microsoft's controls have their signature. The first time you access this page, you'll be asked if you want to install the Pinger Object. In some cases, you'll also be asked if you want to install the Microsoft IE Timer. To continue, click "Yes".

  5. I accepted the certificates but nothing happened.
    Try refreshing the page. If that doesn't work, you might have to reinstall IE to fix your ActiveX support.

  6. I don't see any certficates. I'm running IE 3.0. What can I do?
    If the status line says "installing components" but you don't see a certificate, or if you see a message that someone is trying to install an ActiveX object that is signed but has an expired certificate, and you are running IE 3.0x, you may need to download the Authenticode 2.0 update from the IE home page. Authenticode 1.0 has expired and can no longer recognize valid software developer certificates.