Please wait a moment for this page to load. If this message does not disappear within a few seconds, it usually indicates a problem with the browser or interference from a third-party utility such as an ad blocker, ZoneAlarm, or Norton Internet Security. PC Pitstop uses ActiveX technology and requires Internet Explorer 5 or higher. See our troubleshooting page for more help.
Loading the PC Pitstop utility...
Please wait for the PCPitStop utility to load. When loading is complete, you'll see a security certificate. Click YES to accept the certificate and we can start your testing.
On broadband connections, it takes only a few seconds to download the utility. Slow dialup connections may take about a minute. If more than two minutes goes by, see our troubleshooting page for possible problems and solutions.
PC Pitstop utility did not load
NOTE: If you are using Windows XP Service Pack 2, Windows Vista, or later, look at the top of this page and see if the yellow Information Bar is displaying a message about PC Pitstop. If so, click the Information Bar and select "Install ActiveX Control".
We were unable to install the PC Pitstop utility. Here are the most common causes and solutions to the problem. For more information, see our troubleshooting page or ask for help on our forums (free; separate registration required).
The version of the PCPitstop ActiveX control that is installed is not the most recent, but we were unable to install a more recent version. (The current version is ? but you now have version ? installed). This is often due to an old file being stuck in either your browser's cache or in the cache of a proxy server. To empty your browser cache in IE6: select Tools, Internet Options, Delete Files. Also try removing your existing ActiveX control: Tools, Internet Options, Settings, View Objects. Remove the "PCPitstop Utility" if it is there.
Load Timed Out
It has taken more than two minutes to download the PC Pitstop utility. This indicates some type of problem with the connection; it usually takes no more than a minute to download the utility, even on a slow dialup connnection. See our troubleshooting page for possible problems and solutions, or post a message a message on our forums (free; separate registration required).
Internet Explorer required
This browser does not appear to be Internet Explorer or a compatible one based on IE, such as Maxthon, MyIE2, or SlimBrowser. The PC Pitstop test utility requires ActiveX technology, so you must use an ActiveX-enabled browser for the testing process. Once you have completed testing you can use other browsers such as Netscape, Opera, or Mozilla/Firefox to view your results.